Facility Maintenance Technician — Community Spaces

New North Citizens Council Inc; Springfield (MA); On-site; USD 37,000 - 41,000; Full time

Job summary

New North Citizens’ Council in Springfield, MA is seeking a Maintenance Technician to maintain buildings, equipment, and grounds to keep a safe and functional environment. The role requires hands-on maintenance, ability to work independently, and collaboration with staff to support NNCC initiatives.

You will perform preventive maintenance, respond to work orders, and assist with facility improvements and event setup, reporting to the Office Manager.

Qualifications

• High school diploma or equivalent.
• Basic knowledge of plumbing, electrical systems, HVAC, carpentry, and general building maintenance.
• Ability to safely operate maintenance equipment, power tools, and hand tools.
• Valid driver's license with a satisfactory driving record.
• Strong problem-solving, organizational, and time management skills.
• Ability to work independently and as part of a team.
• Strong communication skills and customer-service orientation.

Responsibilities

• Perform general maintenance and repair work, including basic plumbing, electrical, carpentry, painting, and drywall repairs.
• Conduct routine inspections of buildings, equipment, and facility systems to identify maintenance needs and safety concerns.
• Troubleshoot and repair facility equipment and building systems as needed.
• Respond promptly to maintenance requests, service calls, and work orders.
• Perform preventive maintenance to reduce equipment downtime and extend the life of facility assets.
• Maintain grounds, parking lots, sidewalks, and common areas in a clean, safe, and presentable condition.
• Assist with seasonal maintenance activities, including snow removal, salting, landscaping, and debris removal.
• Monitor facility exteriors and report any safety hazards or repair needs.
• Ensure compliance with all applicable safety regulations, building codes, and organizational policies.
• Identify and address potential safety hazards in a timely manner.
• Properly use and maintain tools, equipment, and personal protective equipment (PPE).
• Assist with emergency repairs and facility preparedness activities.
• Maintain accurate maintenance records, work orders, and repair logs.
• Track inventory levels of maintenance supplies, tools, and equipment.
• Recommend purchases and replacements of tools, equipment, and materials as needed.
• Assist with facility improvements, renovations, office moves, and special projects.
• Coordinate with outside contractors and vendors when required.
• Support organizational events by assisting with room setup, breakdown, and facility preparation.

Skills

Basic maintenance skills

Power tools operation

Team collaboration

Customer-service orientation

Strong problem-solving

Education

High school diploma or equivalent

Tools

Plumbing basics

Electrical systems knowledge

HVAC knowledge

Carpentry skills

Job description

New North Citizens’ Council in Springfield, MA is seeking a Maintenance Technician to maintain buildings, equipment, and grounds to keep a safe and functional environment. The role requires hands-on maintenance, ability to work independently, and collaboration with staff to support NNCC initiatives.

You will perform preventive maintenance, respond to work orders, and assist with facility improvements and event setup, reporting to the Office Manager.