Facility Maintenance Manager - Buffalo, NY

Smart Foodservice Stores; Buffalo (NY); On-site; USD 90,000 - 140,000; Full time

Job summary

Smart Foodservice Stores in Buffalo, NY is seeking a Manager of Fleet & Facility Operations to lead maintenance of the fleet, refrigeration, and facility systems. You will drive preventive maintenance programs, manage budgets, and ensure compliance with safety and food-safety standards.

The role oversees a team, coordinates with QA, safety, and third-party vendors, and uses CMMS to optimize workflows. You will implement sustainability initiatives and ensure reliable service for our distribution

Qualifications

• Direct and monitor a team responsible for building, grounds, and refrigeration maintenance.
• Ensure safety-first culture and injury-free operations.
• Coordinate repairs, upgrades, and preventive maintenance schedules.

Responsibilities

• Oversee refrigeration systems to maintain cold chain integrity.
• Lead fleet and facility maintenance operations and capital projects.
• Manage vendor relationships and ensure compliance with certificates of insurance.
• Develop and supervise staff performance and training.
• Maintain documentation for inspections and safety programs.

Skills

Fleet management

Facilities management

Safety leadership

Budgeting

Vendor relations

Team leadership

Regulatory compliance

Tools

CMMS

Automation software

Tracking software

Asset management systems

Job description

Manager, Fleet & Facility Operations is responsible for the safe, efficient, and compliant operation of all fleet maintenance, as well as facility, domicile and hub functions and systems, including general maintenance, repairs, sanitation, groundskeeping, office space, security, power industrial equipment, compliance on all systems and vendor services. This role ensures proactive preventative maintenance and rapid issue resolution to ensure regulatory compliance and operational upkeep of all company owned equipment, including facility refrigeration and all vehicles. The Manager, Fleet & Facility Operations will lead and develop a skilled fleet and facilities operations and maintenance team, optimize workflows using CMMS and automation technologies, partner with third-party providers, implement sustainability initiatives that reduce energy consumption, extend asset life, and support corporate environmental goals. This position is critical to maintaining a safe workplace, protecting product quality, and enabling uninterrupted service to customers.

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ESSENTIAL DUTIES AND RESPONSIBILITIES

• Direct and monitor associates responsible for building, grounds, sanitation, refrigeration systems, power industrial equipment, and security maintenance using tracking software and preventative maintenance schedules. Ensure adherence to Preferred Work Methods (PWMs) and foster a safety-first culture that prioritizes injury-free operations.
• Oversee the operation, monitoring, and maintenance of refrigeration systems to ensure temperature control standards are met for perishable products. Partner with Quality Assurance and Food Safety teams to prevent product loss, maintain cold chain integrity, and respond quickly to temperature excursions or equipment failures.
• Manage, assign, and oversee all facility operations activities and capital projects. Ensure timely, high-quality completion while minimizing impact on distribution operations. Coordinate with other departments for repairs, upgrades, and equipment installations.
• Lead to create a culture of safety that ensures that every US Foods associate remains injury free, always. Interpret, train, and consistently enforce Company policies and procedures.
• Recruit, train, coach, and evaluate staff performance. Administer discipline when necessary and maintain strong associate relations through open communication, regular meetings, and policy clarification. Manage labor hours within budget and create work schedules, including overtime as required. Ability to prioritize daily tasks and long-term projects to ensure timely completion. Manage competing deadlines with minimal supervision.
• Establish and maintain effective relationships with third-party vendors, including but not limited to utilities, refrigeration contractors, janitorial, pest control, and security services. Ensure vendors meet all compliance requirements, including current certificates of insurance and hold harmless agreements.
• Oversee the selection, purchase, utilization, and inventory control of company assets such as racking, material handling equipment, refrigeration units, fuel, and shop equipment. Monitor equipment life cycles and recommend replacements or upgrades to maintain operational efficiency. File warranty claims and recovery warranty dollars, and develop the yearly budget.
• Partner with QA and sanitation teams to ensure compliance with all food safety regulations (USDA, FDA, GMPs). Maintain facility cleanliness and conduct routine inspections to verify sanitation, pest control, and allergen management programs are effective.
• Ensure all vehicles are in proper working condition by performing and/or overseeing maintenance on all company owned equipment. Provide the proper documentation and applicable certifications and ensure conformance with vehicle manufacture's service recommendations.
• Work with drivers to enable them to operate specialized equipment properly and provide assistance as needed when troubles develop on the road. Find qualified service to repair downed vehicles and obtain competitive bids for repairs.
• Ensure compliance with all local, state, and federal regulations (OSHA, EPA, USDA, DOT, Tax Commission, etc.). Conduct internal audits and maintain documentation for inspections, food safety protocols, EPSM, Process Safety Management (PSM), ammonia refrigeration safety, and fire protection systems.
• Partner with the Safety Department to deliver training, perform safety observations, investigate accidents, and update PWMs. Lead emergency response planning, crisis management, and liaison efforts with local emergency management agencies.
• Coordinate with warehouse and transportation teams to ensure facility infrastructure supports high-volume receiving, storage, and shipping activities without delays or product compromise.
• Other duties as assigned by manager.