Facility Host

Intermountain Health; Saint George (UT); On-site; Part time

Job summary

Join a leading healthcare provider as a Facility Host in St. George, Utah. This part-time role involves greeting guests, managing information desk volunteers, and providing clerical support. Ideal candidates will have strong customer service skills and a positive demeanor. Enjoy a supportive work environment with a focus on wellness and a comprehensive benefits package.

Benefits

Generous benefits package

Qualifications

• Demonstrated customer service experience.
• Positive demeanor and excellent communication skills.
• Knowledge of basic office equipment.

Responsibilities

• Greets customers and acts as a liaison between guests and hospital departments.
• Oversees Information Desk Volunteers and provides clerical support.
• Handles customer requests and ensures timely responses.

Skills

Customer Service

Communication

Organization

Spanish

Education

Associate Degree

Tools

Microsoft Office

Job description

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This range is provided by Intermountain Health. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $21.00/hr

Job Description:

Greets customers, acts as a liaison between guests and any necessary hospital departments. Oversee Information Desk Volunteers. Provides clerical support to hospital departments and administration.

Job Description

The Facility Host is a liaison between guests and hospital departments. This caregiver is responsible for greeting customers, answering telephone calls, taking messages, and forwarding calls in a courteous and efficient manner. Responsibilities include scheduling and oversight of Information Desk Volunteers, manage wheelchair availability at all hospital entrances, track service metrics to report and as applicable, ensures patient messages are delivered.

The Facility Host ensures customers’ requests are triaged and handled appropriately and timely, responds to requests for information and appropriately releases information based on policy and maintains an organized and clean work and reception area.

This caregiver will tactfully handle difficult situations with customers while remaining positive and professional. And when needed, will escalate issues to the appropriate staff member.

The Facility Host provides clerical support and may assist with any of the following assignments: sorting and distributing mail; typing; data entry; scheduling appointments or meetings; ordering, stocking and maintaining supplies; assembling files or packets; scanning documents; processing forms or paperwork; or other clerical duties.

May escort or assist outpatients/guests/visitors in navigating to areas in the hospital, using a wheelchair if necessary.

Shift Details

• 25 - 30 hours per week
• Monday, Tuesday, Wednesday and Friday - days may vary.
• Computer skills and Spanish preferred
  
  

Minimum Qualifications

• Demonstrated customer service experience
• Positive demeanor and excellent communication skills
• Knowledge of basic office equipment, including printers, phones, etc
• Exemplify strong organization skills and attention to detail
• Competent with Microsoft Office products
  
  

Preferred Qualifications

• Associate degree
• Bi-Lingual (Fluency in both English and Spanish)
• Familiar with medical terminology
• Hospitality experience
  
  

Physical Requirements:

• Interact with others by effectively communicating, both orally and in writing.
• Operate computers and other office equipment requiring the ability to move fingers and hands.
• See and read computer monitors and documents.
• Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.
• May require lifting and transporting objects and office supplies, bending, kneeling and reaching as well as pushing patients in wheel chairs and escorting them to their destination.
  
  

Location:

Intermountain Health St George Regional Hospital

Work City:

St George

Work State:

Utah

Scheduled Weekly Hours:

30

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$16.32 - $21.22

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn More About Our Comprehensive Benefits Package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Hospitals and Health Care

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