Facility Compliance Consultant I (Nursing Home Surveyor - LPNs, Dietitians,Social Workers & more) H
State of North Carolina
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Benefits offered by this job
Job summary
State of North Carolina’s Department of Health and Human Services seeks a Facility Compliance Consultant I (NS) to conduct regulatory inspections of nursing homes and prepare deficiency documentation. This home-based role covers multiple counties with travel about three days per week and may include overnight stays.
The position requires training and passing the Federal Surveyor Minimum Qualifications Test (SMQT), and offers comprehensive benefits with paid leave and health coverage.
Qualifications
- Experience conducting regulatory inspections of nursing homes and documenting findings.
- Experience preparing survey reports and statements of deficiency with clear documentation.
- Ability to communicate effectively with facility staff, professionals, and the public.
- Experience managing a home-based inspection workload with regional travel and varied shifts.
Responsibilities
- Conduct regulatory inspections of nursing homes during routine surveys to evaluate compliance.
- Investigate complaints by performing on-site assessments and reviewing documentation.
- Complete survey reports and statements of deficiency; document findings.
- Evaluate facility practices, resident outcomes, and operations for regulatory compliance.
- Interview residents, staff, and responsible parties to gather information.
Skills
Education
Job description
AgencyDept of Health and Human Services
DivisionHealth Service Regulation
Job Classification TitleFacility Compliance Consultant I (NS)
Position Number60054176
GradeNC15
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
The Nursing Home Surveyor (Facility Compliance Consultant I) conducts regulatory inspections of nursing homes to determine compliance with federal and state requirements through routine surveys and complaint investigations. The position completes survey reports, including statements of deficiency and findings related to complaint allegations.
This is a home‑based role that provides inspection coverage across multiple counties and requires travel to facilities an average of three days per week. Work occasionally involves weekend or night‑shift inspections and may require overnight stays when facilities are more than 60 miles from the home base. The Surveyor must successfully complete training and pass the Federal Surveyor Minimum Qualifications Test (SMQT).
- Conducting regulatory inspections of nursing homes during routine surveys to evaluate compliance with federal and state requirements.
- Investigating complaints involving resident care, safety, and regulatory compliance by performing on‑site assessments and reviewing documentation.
- Completing survey reports, including preparing statements of deficiency and documenting findings related to both routine surveys and complaint investigations.
- Evaluating facility practices, resident outcomes, and operational processes to determine whether regulatory standards are being met.
- Interviewing residents, staff, and responsible parties to gather information relevant to survey and complaint activities.
- Reviewing medical records, staffing information, and facility policies to identify potential compliance issues and confirm observations.
- Coordinating travel and scheduling to complete on‑site inspections across the assigned multi‑county region.
- Performing inspections during weekdays, weekends, or night shifts as required to assess facility operations across different time periods.
- Staying overnight when inspections occur at facilities more than 60 miles from the home base to ensure efficient scheduling and completion of survey responsibilities.
- Completing all required training and passing the Federal Surveyor Minimum Qualifications Test (SMQT) to maintain federal surveyor certification.
Salary Grade Range: $55,221.00 - $96,639.00
Recruitment Range: $55,221.00 - $72,100.00
Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred :
- Demonstrated experience conducting regulatory inspections of nursing homes, including completing routine surveys, evaluating compliance with federal and state requirements, and documenting survey findings.
- Experience preparing detailed survey reports, including writing statements of deficiency and summarizing complaint‑investigation findings with accurate, clear, and professional documentation.
- Documented success communicating effectively with facility staff, interdisciplinary professionals, and members of the public while gathering information, conducting interviews, and conveying regulatory expectations.
- Experience managing a home‑based inspection workload that includes regional travel, scheduling on‑site activities, completing overnight travel when required, and performing inspections across varied shifts, including weekends or nights.
- Proven track record applying clinical assessment or care‑planning skills within a regulatory, investigative, or oversight setting to evaluate quality of care and identify noncompliance concerns in long‑term care environments.
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.
Visit the website for State Benefits.
The Posting Will Close At 11:59 P.M. The Night Before The End Date
This Position Is Funded In Part Through Federal Funds
This Position Is Eligible For A Fully Remote Work Option
This Services Duplin, Durham, Greene, Harnett, Johnston, Jones, Lenoir, Martin, Pitt, Wake, Wayne, and Wilson counties
- Ability to sit/stand/walk for prolonged periods
- Ability to finger/talk/hear/smell
- Ability to lift luggage (20 – 50 pounds)
- Close visual acuity
The Division of Health Service Regulation oversees medical, mental health and adult care facilities, emergency medical services, and local jails. We check to see that people receiving care in these facilities are safe and receive appropriate care. We make certain that medical buildings are built only when there is a need for them.
The Nursing Home Licensure and Certification Section of DHSR regulates nursing homes in North Carolina, including combination homes that have both adult care and nursing home beds. Those receiving Medicare/Medicaid undergo routine federal inspections every nine to fifteen months, conducted by trained healthcare professionals. Surveys review many areas of care and operations, including resident rights, quality of care, staffing, safety, infection control, and emergency preparedness.
The section investigates roughly 3,000 complaints each year, notifying complainants of the findings. When inspectors identify issues, they issue a Statement of Deficiency. The nursing home must submit a correction plan and may face penalties. Inspectors return to ensure all problems are resolved.
Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
- Bachelor's degree in a health, human service, or educational related field from an appropriately accredited institution and three years' experience in surveying, clinical and/or administration of a program in a related health field
- OR An equivalent combination of education and experience.
- Master's degree in social work from an appropriately accredited institution and one year experience in surveying, clinical and/or administration of a program in a related health field
- OR Bachelor's degree, in social work from an appropriately accredited institution and three years' experience in surveying, clinical and/or administration of a program in a related health field
- OR An equivalent combination of education and experience.
- Bachelor's degree in nutrition or food service management from an appropriately accredited institution and three years' experience in surveying, clinical and/or administration of a program in a related health field, eligible for registration from the Academy of Nutrition and Dietetics
- OR An equivalent combination of education and experience.
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: . DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.
Contact: DHHS Workday Support Form
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