Facility - Case Management Coordinator

Acadia Healthcare; New Castle (DE); On-site; USD 55,000 - 75,000; Full time

Job summary

Meadowwood Hospital is seeking a Case Manager Coordinator to coordinate discharge planning and continuity of care. The role works with the interdisciplinary treatment team to ensure timely, clinically appropriate services and optimal patient outcomes while upholding regulatory and hospital standards.

You will monitor patient cases, develop individualized care plans, and facilitate communication with insurers and providers.

Qualifications

• Bachelor’s degree in Health Administration, Social Science or a related field is required.
• CPR and de-escalation certification required (training available on hire).
• Ability to liaise with community agencies to ensure continuity of care.

Responsibilities

• Coordinate and facilitate comprehensive discharge planning and continuity of care.
• Monitor and manage patient cases through development and implementation of individualized care plans.
• Communicate clinical information between treatment team and insurance providers; conduct precertifications.

Skills

Care coordination

Interdisciplinary collaboration

Communication skills

Education

Bachelor’s degree in Health Administration or related field

Job description

Purpose Statement

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The Case Manager Coordinator is responsible for coordinating and facilitating comprehensive discharge planning and continuity of care for patients at Meadowwood Hospital. This role partners closely with the interdisciplinary treatment team to ensure patients receive appropriate, timely, and clinically appropriate services across the continuum of care. The Case Manager Coordinator advocates for patient needs, supports safe transitions, and promotes optimal outcomes while ensuring compliance with regulatory, accreditation, and hospital standards.

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Essential Functions

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• Assure residents meet criteria for admission, and review initial clinical information through discharge.
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• Monitor and manage client/patient/resident’s cases through development and implementation of individual care plans, collecting clinical data and remain informed by continuous review of documentation.
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• Coordinate care by tracking, monitoring, and reporting on inpatient or outpatient care.
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• Manage client/patient/resident’s cases with knowledge and expertise with the patient population of the facility.
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• Convey medical criteria and clinical information between the client/patient/residents’ insurance provider and treatment team as warranted and may also provide this information to the business office, as needed.
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• Conduct precertification with third party payers and negotiate approved days with the provider for the patient/resident admission.
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• Assigned tasks for admission review, concurrent review and participate in discharge planning.
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Other Functions

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• Perform other functions and tasks as assigned.
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Education/Experience/Skill Requirements

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• Bachelor’s degree in Health Administration, Social Science or a related field or relevant previous job experience required.
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• Ability to create and maintain professional liaison with community agencies and organizations to ensure continuity of care.
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• Knowledge of mental health and substance use fields is preferred.
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Licenses/Designations/Certifications

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CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).

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First aid may be required based on state or facility.

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We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.