Facility Care & Member Experience Associate

lifetime; King of Prussia (PA); On-site; USD 17,000 - 22,000; Full time

Job summary

Life Time is seeking a Facility Ops Team Member to keep the club clean and welcoming while delivering friendly customer service. The role includes towel/laundry duties and maintaining locker room supplies to Life Time standards.

You will interact with members, answer questions about services and policies, and support daily facility operations. This position emphasizes safety, cleanliness, and attentiveness to member needs.

Qualifications

• Must be able to routinely bend to raise more than 20 lbs.
• Must be able to work in a stationary position and move about the club for prolonged periods.

Responsibilities

• Maintains indoor and outdoor club cleanliness and safety by performing daily maintenance tasks
• Washes, folds, and stocks member towels and ensures the locker rooms are neat, and orderly
• Ensures the usage of locker room consumables, cleaning products, and chemicals follow the amount prearranged by the department budget
• Responds to member inquiries regarding Life Time products, services, policies and procedures

Skills

Customer service

Cleanliness

Safety awareness

Education

High School Diploma or GED

Job description

Life Time is seeking a Facility Ops Team Member to keep the club clean and welcoming while delivering friendly customer service. The role includes towel/laundry duties and maintaining locker room supplies to Life Time standards.

You will interact with members, answer questions about services and policies, and support daily facility operations. This position emphasizes safety, cleanliness, and attentiveness to member needs.