FACILITY ATTENDANT II

Burbank; Burbank (CA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking dedicated individuals to join their team in a role that involves providing essential recreation services to the public. This position offers a unique opportunity to engage with the community while performing various clerical and maintenance tasks. Ideal candidates will possess strong customer service skills, the ability to multitask, and a commitment to maintaining a welcoming environment. With a focus on teamwork and effective communication, this role is perfect for those looking to make a positive impact in their community while enjoying a supportive work atmosphere. If you're ready to contribute to enriching community experiences, this opportunity is for you.

Benefits

Employee Benefits

Flexible Working Hours

Health Insurance

Retirement Plan

Qualifications

• Knowledge of customer service principles and proper English usage.
• Ability to learn facility rules and perform clerical functions.

Responsibilities

• Provide information to the public regarding programs and services.
• Maintain facility cleanliness and assist with equipment distribution.

Skills

Customer Service

Clerical Functions

Computer Software Utilization

Effective Communication

Multitasking

Education

High School Graduation or Equivalent

Tools

Computer Software

Job description

Definition

OPEN COMPETITIVE RECRUITMENT
Open to all qualified candidates.

Tentative Examination Dates For This Recruitment
TBD - Blind application and supplemental scoring
Dates may change due to unforeseen circumstances. Candidates who pass each phase of the recruitment process will be notified of the official examination dates.

Under supervision, to perform general recreation duties; routine clerical and facility maintenance work; and perform related work as required.

Essential Functions

Works directly with the public to provide information regarding programs and services; greets the public and answers telephones; responds to routine procedural and directional inquiries; promotes City programs and services; distributes and collects a variety of recreation equipment to and from the public; assists with monitoring City facilities to enforce rules and regulations; maintains facility equipment, supplies, and cleanliness; collects refuse and litter; processes activity registrations and monetary transactions through the use of computer software; completes standard forms; facility set-up and breakdown; responsible for proper opening and closing procedures of buildings and facilities; sets-up picnic and facility reservation signage; drives on City business.

Minimum Qualifications

Employment Standards: Knowledge of principles of customer service; proper English usage, spelling, grammar, and punctuation in order to effectively perform the essential functions of this position (this is not a language restriction as defined in California Government Code Section 12951). Skill in utilizing computers and a variety of computer software. Ability to learn and understand facility rules, regulations, and maintenance operations; perform clerical functions; accurately account for monetary transactions; multitask while working at a public counter; learn and understand modern office methods, procedures, and equipment; provide a high level of customer service to the public and other facility staff; understand and follow written and oral directions; communicate effectively both orally and in writing; work week days, weekends, holidays, and evenings; establish and maintain effective working relationships with supervisors, fellow employees, and the public.

Education & Training: High School graduation or equivalent.

Special Conditions & Requirements: Possess and maintain the physical condition required to perform the essential functions of the classification which include the physical ability to: move and position objects weighing up to 20 pounds (for weight in excess of 20 pounds, tools or other appropriate assistance are recommended to perform the function); remain in a stationary position for extended periods of time.

License & Certificates: A valid California Class "C" driver's license or equivalent is required at time of appointment. A valid Cardiopulmonary Resuscitation (CPR), communicable diseases, and First Aid certificate(s) from an authorized provider is required within three months of appointment. All required licenses and certificates must be maintained throughout employment in this classification.

Desirable Qualifications: Ability to communicate in a second language.

This job title is represented by the Burbank City Employees' Association (BCEA)

The City of Burbank offers excellent employee benefits. Please click on the following link for additional information regarding employee benefits: Employee Benefits.

Please note, employee benefits vary based on employment status - full-time or part-time; regular or temporary, and many benefits are not applicable to temporary employees.