Facility Attendant, Campus Recreation

Wake Forest University; Winston-Salem (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Wake Forest University in Winston-Salem, NC seeks a Campus Recreation Facility Attendant to welcome patrons, monitor access, and uphold safety and cleanliness throughout the Wellbeing Center. You will ensure proper ID checks, supervise activity, and support program promotion.

The role requires First Aid/CPR/AED certification within 30 days and a flexible schedule including weekends. Wake Forest emphasizes inclusivity and safe facilities for all users.

Qualifications

• Must hold a First Aid/CPR/AED certification or obtain certification within 30 days of hire.
• Work a minimum of 2 shifts per week (approximately 6 hours) and one weekend per month.
• Arrive to shifts early and in proper uniform.
• Flexible schedule based on facility needs, including academic breaks and summer periods.
• Ability to communicate scheduling issues in a timely manner.

Responsibilities

• Serve as a welcoming and inclusive first point of contact for patrons in the Wellbeing Center.
• Monitor patron identification and active membership for facility access.
• Oversee activity in fitness and recreation spaces and enforce rules.
• Promote a safe and welcoming environment for all users.
• Assist with risk management during emergencies or incidents.
• Maintain cleanliness and readiness of equipment and shared spaces.
• Inspect, clean, and organize equipment and complete related logs.
• Report facility maintenance or safety concerns to supervisors.
• Promote Campus Recreation programs, services, and events to patrons.
• Attend required staff meetings and trainings.

Skills

Customer service

Communication

Safety awareness

Education

First Aid/CPR/AED certification

Job description

Job Description Summary

The Campus Recreation Facility Attendant serves as a primary point of contact for patrons at the Wake Forest Wellbeing Center and supports the daily operations of the facility. This role is responsible for monitoring facility access, overseeing activity within fitness and recreation spaces, maintaining equipment and shared spaces, and providing exceptional customer service to patrons. Facility Attendants help ensure a welcoming, inclusive, and safe environment while supporting the policies, programs, and services of Campus Recreation.

Job Description

This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.

Essential Functions

• Serve as a welcoming and inclusive first point of contact for patrons in the Wellbeing Center
• Monitor and ensure that all patrons accessing the facility have valid identification and active membership
• Oversee activity in the fitness and recreation spaces to ensure adherence to facility rules and policies
• Promote a safe and welcoming environment for all users of the Wellbeing Center
• Assist with risk management protocols during emergencies or incidents within the facility
• Maintain the cleanliness, organization, and readiness of equipment and shared spaces throughout the facility
• Inspect, clean, and organize recreation and fitness equipment and complete related logs as required
• Monitor informal recreation equipment inventory and assist with equipment distribution and returns
• Conduct regular sanitization and cleaning of shared spaces and commonly used equipment
• Identify and report facility maintenance or safety concerns (e.g., damaged equipment, facility hazards)
• Communicate questions, comments, concerns, and incidents that arise during shifts to supervisors
• Maintain working knowledge of Campus Recreation programs, services, and events and promote them to patrons
• Attend all required staff meetings and trainings
• Perform additional duties as assigned

Requirements and Accountabilities

• Must hold a First Aid/CPR/AED certification or obtain certification within 30 days of hire
• Work a minimum of 2 shifts per week (approximately 6 hours) and one weekend per month
• Arrive to shifts at least 5 minutes early and in proper uniform
• Communicate scheduling issues in a timely manner
• Ability to work a flexible schedule based on facility needs, including academic breaks and summer periods

Additional Job Description

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee’s supervisor.

To help provide a safe learning and living community, Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce and encourages qualified candidates across all group demographics to apply. Wake Forest University is committed to providing access and reasonable accommodation in employment for individuals with disabilities.

Time Type Requirement

Full time

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact [e-mail] or [phone].