Facility Admissions Liaison - Spaulding

Partner's Healthcare; Sandwich (MA); Hybrid; USD 47,000 - 69,000; Full time

Job summary

Mass General Brigham invites applications for a Cape Cod Spaulding Rehabilitation outreach role. The position develops community connections, educates providers about hospital services, and supports referral pathways to improve patient access.

Responsibilities include collaborating with physicians, case managers, and public relations teams to promote services and organize community events. A bachelor’s degree in healthcare management or related field is required, with preferred related

Qualifications

• Bachelor's Degree requirements include healthcare management, PR, or related fields.
• Experience in community outreach and healthcare settings is preferred.
• Strong communication and relationship-building abilities are essential.

Responsibilities

• Develop and implement outreach strategies with local organizations and providers.
• Build and maintain relationships to promote services and referrals.
• Educate partners about services, programs, and resources for patients.
• Collaborate with physicians, discharge planners, and case managers to facilitate referrals.
• Conduct assessments to identify community healthcare needs and gaps.
• Organize events to promote services and engage the public.
• Work with marketing to create outreach materials and messages.

Skills

Community Outreach

Interpersonal Skills

Communication

Time Management

Healthcare Regulations

Education

Bachelor's Degree Healthcare Management

Bachelor's Degree Public Relations

Bachelor's Degree Related Field of Study

Job description

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries.

Job Summary

Come join our team at Spaulding Rehabilitation on beautiful Cape Cod. Spaulding Rehabilitation Cape Cod is a nationally recognized rehabilitation leader in a unique Cape Cod setting. As the Cape's only hospital-level rehabilitation provider with inpatient and outpatient programs, we are part of the Spaulding Rehabilitation Network and Mass General Brigham. We offer a collaborative, patient-centered environment where employees can build meaningful careers and help patients regain independence. Candidates are drawn to our strong reputation, supportive culture, development opportunities, and career-growth pathways. Spaulding Cape Cod is a strong destination for clinical, administrative, operational, and support employees who want to grow, contribute, and make a meaningful impact.

Job details

This position will evaluate/manage referrals to develop comprehensive preadmission assessments while meeting productivity goals and ensuring clinical, regulatory, and performance expectations are met to overcome admission barriers.

• Develop and implement outreach strategies to connect with local community organizations, physician practices, clinics, senior living facilities, and other healthcare providers.
• Build and maintain strong relationships with key stakeholders to promote the hospital's services and create referral pathways.
• Educate community partners and healthcare providers about the hospital's specialized services, programs, and resources available to patients.
• Collaborate with physicians, discharge planners, case managers, and other healthcare professionals to facilitate patient referrals to the hospital.
• Conduct assessments to identify healthcare needs and gaps in the community.
• Organize and participate in community events, health fairs, seminars, and workshops to promote the hospital's services and engage with the public.
• Collaborate with the hospital's marketing and public relations teams to develop targeted materials and messages for community outreach efforts.

Qualifications

Education

• Bachelor's Degree Healthcare Management required
• Bachelor's Degree Public Relations required
• Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree? No

Licenses and Credentials

• Licensed Clinical Social Worker [LCSW - Massachusetts License] - preferred
• Social Worker [Licensed Independent Clinical Social Worker - LICSW - Massachusetts License] - preferred
• Occupational Therapist [Massachusetts License] - preferred
• Physical Therapist [Massachusetts License] - preferred
• Registered Nurse [RN - Massachusetts License] - preferred
• Speech-language Pathologist [Massachusetts License] - preferred

Experience

• Community Outreach Experience 2-3 years required
• Healthcare/Managed Care Experience 1-2 years required

Knowledge, Skills and Abilities

• Knowledge of local healthcare resources and community organizations.
• Familiarity with healthcare regulations, privacy laws, and ethical standards.
• Strong communication, presentation, and interpersonal skills.
• Ability to establish and maintain positive relationships with diverse stakeholders.
• Excellent organizational and time management abilities to manage multiple initiatives simultaneously.
• Valid driver's license and willingness to travel within the community as needed.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type Hybrid

Work Location 311 Service Road

Scheduled Weekly Hours 40

Employee Type Regular

Work Shift Day (United States of America)

Pay Range $34.13 - $49.63/Hourly

Grade 7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

1500 Rehabilitation Hospital of the Cape and Islands Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.