Facility Admissions Liaison - Spaulding

Mass General Brigham; East Sandwich (MA); Hybrid; USD 97,810,000 - 141,893,000; Full time

Job summary

Mass General Brigham seeks a Community Outreach Specialist at Spaulding Rehabilitation Cape Cod to develop referral networks, connect with community organizations, and promote hospital services. You will collaborate with clinicians and marketing to expand access to care.

Ideal candidates have 2–3 years in outreach and 1–2 years in healthcare settings, with strong communication and organizational skills across diverse stakeholders.

Qualifications

• Bachelor’s Degree Healthcare Management, Public Relations, or related field.
• 2–3 years community outreach experience required.
• 1–2 years healthcare/managed care experience required.
• Knowledge of local healthcare resources and ethical standards.

Responsibilities

• Evaluate/manage referrals to develop preadmission assessments and meet productivity goals.
• Develop and implement outreach strategies with community orgs and providers.
• Build and maintain relationships with stakeholders to promote hospital services and referrals.
• Educate partners about hospital services, programs, and resources available to patients.
• Collaborate with physicians, discharge planners and case managers to facilitate referrals.
• Conduct assessments to identify community healthcare needs and gaps.
• Organize community events, health fairs, and seminars to promote services.
• Collaborate with marketing and PR to craft outreach materials.

Skills

Community outreach

Healthcare experience

Communication skills

Relationship building

Time management

Education

Bachelor’s Degree Healthcare Management

Bachelor’s Degree Public Relations

Bachelor’s Degree Related Field of Study

Job description

Site: Rehabilitation Hospital of the Cape and Islands Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Come join our team at Spaulding Rehabilitation on beautiful Cape Cod.

Spaulding Rehabilitation Cape Cod is a nationally recognized rehabilitation leader in a unique Cape Cod setting. As the Cape’s only hospital-level rehabilitation provider with inpatient and outpatient programs, we are part of the Spaulding Rehabilitation Network and Mass General Brigham.

We offer a collaborative, patient-centered environment where employees can build meaningful careers and help patients regain independence. Candidates are drawn to our strong reputation, supportive culture, development opportunities, and career-growth pathways.

Spaulding Cape Cod is a strong destination for clinical, administrative, operational, and support employees who want to grow, contribute, and make a meaningful impact.

Job details:
This position will evaluate/manage referrals to develop comprehensive preadmission assessments while meeting productivity goals and ensuring clinical, regulatory, and performance expectations are met to overcome admission barriers.

Develop and implement outreach strategies to connect with local community organizations, physician practices, clinics, senior living facilities, and other healthcare providers.

• Build and maintain strong relationships with key stakeholders to promote the hospital’s services and create referral pathways.
• Educate community partners and healthcare providers about the hospital’s specialized services, programs, and resources available to patients.
• Collaborate with physicians, discharge planners, case managers, and other healthcare professionals to facilitate patient referrals to the hospital.
• Conduct assessments to identify healthcare needs and gaps in the community.
• Organize and participate in community events, health fairs, seminars, and workshops to promote the hospital’s services and engage with the public.
• Collaborate with the hospital’s marketing and public relations teams to develop targeted materials and messages for community outreach efforts.

Qualifications

Education
Bachelor’s Degree Healthcare Management required or Bachelor’s Degree Public Relations required or Bachelor’s Degree Related Field of Study required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
Licensed Clinical Social Worker [LCSW - Massachusetts License] - preferred

Social Worker [Licensed Independent Clinical Social Worker - LICSW - Massachusetts License] - preferred

Occupational Therapist [Massachusetts License] - preferred

Physical Therapist [Massachusetts License] - preferred

Registered Nurse [RN - Massachusetts License] - preferred

Speech-language Pathologist [Massachusetts License] - preferred

Experience
Community Outreach Experience 2-3 years required and

Healthcare/Managed Care Experience 1-2 years required

Knowledge, Skills and Abilities

• Knowledge of local healthcare resources and community organizations.
• Familiarity with healthcare regulations, privacy laws, and ethical standards.
• Strong communication, presentation, and interpersonal skills.
• Ability to establish and maintain positive relationships with diverse stakeholders.
• Excellent organizational and time management abilities to manage multiple initiatives simultaneously.
• Valid driver’s license and willingness to travel within the community as needed.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Hybrid

Work Location

311 Service Road

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$34.13 - $49.63/Hourly

Grade

7

EEO Statement

1500 Rehabilitation Hospital of the Cape and Islands Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.