Facility Account Manager - Cleaning Ops & Client Success

Ccs-Facility-Services-8; Atchison (KS); On-site; USD 52,000 - 72,000; Full time

Job summary

CCS Facility Services is seeking a Facility Account Manager to oversee janitorial operations. This role requires coordinating day, night, and weekend shifts to ensure cleaning crews meet our high standards of service.

Responsibilities include supervising crews, training staff, managing supplies, tracking hours, and maintaining client relationships while upholding safety protocols and operational excellence.

Qualifications

• Demonstrated supervisory experience, showcasing leadership and organizational skills.
• Bilingual proficiency in English and Spanish preferred; must have a valid driver’s license with a clean driving record.

Responsibilities

• Schedule and supervise field cleaning crews, optimizing efficiency and productivity.
• Conduct hands-on training sessions to equip staff with the necessary skills and knowledge.
• Manage and order inventory of cleaning equipment and supplies, maintaining operational readiness.
• Tracking employee hours and pay using company software and technology.
• Collaborate closely with the customer to guarantee the timely completion of cleaning tasks and special projects, fostering strong client relationships.
• Adhere to facility and company security and safety protocols, ensuring a safe working environment.
• Undertake additional tasks and administrative duties as required, contributing to the overall success of the operations.

Skills

Supervisory experience

Bilingual English & Spanish

Job description

CCS Facility Services is seeking a Facility Account Manager to oversee janitorial operations. This role requires coordinating day, night, and weekend shifts to ensure cleaning crews meet our high standards of service.

Responsibilities include supervising crews, training staff, managing supplies, tracking hours, and maintaining client relationships while upholding safety protocols and operational excellence.