Facilities Workplace Coordinator (BBBH2325028) Canonsburg, Pennsylvania
Salary: USD25 - USD28 per hour
Facilities Workplace Coordinator
Canonsburg PA
4 days in office - Friday remote
Manager Notes: Worker will need prior facilities management experience at a larger work environment. This person will be overseeing management of 400+ workers and handling all aspects of day-to-day. Will need to be an independent worker, along will ability to problem solve/ask questions.
Role
The Facilities & Workplace Coordinator is responsible for coordinating day-to-day workplace operations and employee services that support a safe, productive, and engaging office environment. By managing workplace programs, vendors, facilities administration, and employee support activities, this role enables a seamless employee experience and efficient office operations.
Responsibilities
- Serve as the primary workplace concierge for employees, delivering exceptional customer service, addressing workplace-related inquiries, coordinating service requests, and fostering a safe, organized, and productive office environment.
- Support the end-to-end new hire onboarding experience, including workstation setup, facilities orientation, access badging, nameplate preparation, and related workplace readiness activities.
- Manage mailroom operations, including the receipt, sorting, and distribution of incoming mail, as well as coordinating outgoing shipments through USPS, UPS, FedEx, and other carriers.
- Oversee the procurement, inventory management, and replenishment of office, kitchen, and workplace supplies to ensure business continuity and employee satisfaction.
- Process invoices, purchase orders, and check requests, including accurate cost coding and verification that contracted services and purchased goods have been received and completed in accordance with established agreements.
- Coordinate conference room logistics, including room setup, catering arrangements, audio-visual support coordination, and overall meeting readiness.
- Administer key workplace safety programs, including the Emergency
- Management Program, Fire Warden Program, first aid supply management, and Automated External Defibrillator (AED) inspections and maintenance.
- Maintain accurate office records, including floor plans, seating assignments, occupancy data, and headcount reporting.
- Coordinate vendor and contractor activities, ensuring compliance with company policies, security requirements, and building regulations.
- Support office relocations, space reconfigurations, furniture installations, and workplace improvement initiatives.
- Assist with the planning and execution of employee engagement activities, workplace events, recognition programs, and office-sponsored functions.
- Partner with the Facilities Manager and broader Facilities team on special projects, process improvements, workplace initiatives, and other operational priorities as assigned
- Collaborate closely with property management, building engineering, tenant services, and other stakeholders to resolve issues, elevate concerns, and enhance the overall employee and workplace experience.
- Customer Service & Employee Experience
- Workplace Operations & Administration
- Communication & Relationship Building
- Event & Meeting Coordination
- Organization & Attention to Detail
- Problem Solving & Initiative
Education/Certifications
- High school diploma or equivalent
- 5+ years of experience providing facilities and/or office service support in a professional office or corporate environment
- Proficient in Microsoft Office applications and other workplace technology platforms
- Ability to manage multiple priorities in a fast-paced environment
- Ability to lift items weighing up to 50 lbs
- Working knowledge of office equipment, printers, copiers, and postage systems
- Strong organizational, planning, and problem-solving skills
- Excellent customer service, communication, and interpersonal skills
- Ability to build positive relationships and deliver a high-quality employee experience
Organizational Relationship
Reports to: Facilities Manager
Title(s) of direct reports (if applicable): N/A
Working Conditions: This role falls into our hybrid work model working in your assigned office approximately 80% of the time (4 days per week) and where you do your best work 20% (1 day per week). There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel