Facilities Technology Systems Technician

IDR, Inc.; Decatur (GA); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation package

Medical, Vision, Dental insurance

Life Insurance

Employee Stock Ownership Program

Dedicated Engagement Manager

Job summary

IDR, Inc. is seeking a Facilities Technology Systems Technician to join our team in Decatur, GA. You will install, troubleshoot, and maintain low-voltage infrastructure and IP-based security systems across secure facilities and offices, supporting end-user hardware with Windows 11 / Microsoft 365.

Travel across the metro area will be required. You will coordinate with onsite personnel and internal teams to respond to service requests across multiple locations, ensuring reliable operations and

Qualifications

• Hands-on experience installing, maintaining, and troubleshooting low-voltage cabling and structured connectivity.
• Working knowledge of TCP/IP networking concepts and field diagnostics.
• Experience with IP-based camera/video surveillance environments and troubleshooting device/network issues.
• Strong Windows 11 and Microsoft 365 support including PC hardware diagnostics and repair.
• Ability to travel frequently throughout the metro area and work in secure environments.

Responsibilities

• Install, maintain, and troubleshoot low-voltage infrastructure, cabling, and connectivity components.
• Support IP-based video surveillance and physical security technology with diagnostics.
• Troubleshoot network/telecom connectivity for switches, wireless, and IP devices in the field.
• Provide desktop and hardware support including diagnostics and repair.
• Coordinate work with onsite personnel and internal teams across locations.

Skills

Low-voltage cabling

IP networking

Video surveillance

Windows 11 support

Field travel

Job description

IDR is seeking a Facilities Technology Systems Technician to join one of our top clients for an opportunity in Decatur, GA. In this role, you’ll support mission-critical technology infrastructure across secure facilities and administrative offices. You’ll handle hands‑on installation, troubleshooting, and maintenance across low-voltage systems, IP-connected devices, and end‑user hardware to help ensure reliable operations.

Position Overview for the Facilities Technology Systems Technician:

• Install, maintain, and troubleshoot low-voltage infrastructure, structured cabling, and related connectivity components
• Support IP-based video surveillance and physical security technology by diagnosing device, network, and system issues
• Troubleshoot network/telecom connectivity issues for switches, wireless, and other IP-connected equipment in the field
• Provide desktop and hardware support including diagnostics, component replacement, and Windows 11 / Microsoft 365 support
• Coordinate work with onsite personnel and internal teams while responding to service requests across multiple locations

Requirements for the Facilities Technology Systems Technician:

• Hands‑on experience installing, maintaining, and troubleshooting structured cabling and low‑voltage systems (copper and fiber preferred)
• Working knowledge of TCP/IP networking concepts, IP addressing, and diagnosing connectivity issues in the field
• Experience supporting IP-based camera/video surveillance environments and troubleshooting device/network-related issues
• Strong Windows 11 and Microsoft 365 support skills, including PC hardware diagnostics and repair
• Ability to travel frequently throughout the metro area and work independently in secure or operationally sensitive environments

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.