Facilities Technician IV

Syner-G; Cambridge (MA); On-site; USD 114,616,000 - 157,597,000; Full time

Job summary

Syner-G seeks a Facilities Technician IV in the Greater Boston area to maintain and calibrate plant and facility systems within regulated environments. You will operate the Building Management System, coordinate vendors, and drive reliability improvements while ensuring cGMP and GDP/GEP compliance.

The role requires 9–15 years’ experience, high standards of documentation, and strong troubleshooting skills, with occasional travel to client sites as needed.

Qualifications

• 9-15 years of facilities maintenance in regulated environments.
• Experience with building management systems and CMMS.
• Knowledge of cGMP, GDP/GEP, EH&S.

Responsibilities

• Execute preventive, corrective, reactive, and calibration maintenance activities for facility, utility, plant, manufacturing, and building systems in cGMP and non-GMP environments.
• Perform troubleshooting, repair, and maintenance of mechanical, electrical, plumbing, HVAC, utility, instrumentation, and facility infrastructure systems.
• Coordinate, manage, and escort third-party vendors and contractors performing work on-site.
• Plan, schedule, and execute calibration activities for facility instrumentation and control systems.
• Maintain documentation and ensure traceability per GDP, GEP and regulatory requirements.

Skills

Facility maintenance

Calibration

BMS

Regulated environments

Documentation

Vendor coordination

Safety compliance

Education

High school diploma

Trade certifications preferred

Tools

Blue Mountain RAM

Job description

At Syner-G, we enable our people to build careers that impact positively on their quality of life. Through our expertise, insight, consulting and management skills, we accelerate breakthrough science and delivery of life-enhancing therapies to more patients. We work across a diverse range of clients and projects, supporting many organizations from the most critical phases of the drug discovery and approval process through to commercialization. It is meaningful, varied and thought-provoking work with a strategic emphasis, a solutions-driven approach and significant, real-world outcomes, from science to delivery/success. To learn more about who we are and what drives us, watch our company video here .

Underpinning this mission is a culture that aligns perfectly with what we want to achieve. We enable our people to grow, we support them in their learning and we reward them in so many different ways. In return, they play an instrumental role in maintaining our reputation across the globe as a strategic biopharma product development and delivery partner.

Syner-G was recently honored with BioSpace's prestigious "Best Places to Work" 2026 award, for the third consecutive year, along with many other award-winning programs to make a career here truly life-enhancing. These recognitions are a testament to our commitment to fostering a positive and engaging work environment for our employees, with a particular emphasis on culture, career growth and development opportunities, financial rewards, leadership and innovation.

At Syner-G, we recognize that our team members are our most valuable asset. Join us in shaping the future, where your talents are valued, and your contributions make a meaningful impact.

POSITION OVERVIEW

Syner-G is seeking a Facilities Technician IV with 9-15 years of experience to support the maintenance, calibration, troubleshooting, and reliability of facility, utility, infrastructure, and building systems within regulated cGMP and commercial environments. This role is responsible for executing preventive, corrective, reactive, and calibration maintenance programs for plant and manufacturing equipment, utilities, instrumentation, and facility infrastructure while ensuring compliance with Good Engineering Practices (GEP), Good Documentation Practices (GDP), EH&S requirements, and company procedures. The Facilities Technician IV serves as a technical subject matter expert, operates with minimal supervision, coordinates vendor activities, supports building management systems, and drives continuous improvement initiatives to enhance equipment reliability and facility performance.

WORK LOCATION

Travel to client sites may be required depending on project demands and client expectations.

KEY RESPONSIBILITIES

(This list is not exhaustive and may be modified as needed.)

• Execute preventive, corrective, reactive, and calibration maintenance activities for facility, utility, plant, manufacturing, and building systems in cGMP and non-GMP environments.
• Perform troubleshooting, repair, and maintenance of mechanical, electrical, plumbing, HVAC, utility, instrumentation, and facility infrastructure systems.
• Support oversight of plant utility systems, facility infrastructure, and building maintenance programs to ensure safe, reliable, and compliant operations.
• Operate and monitor the Building Management System (BMS), review system alarms daily, investigate issues, and adjust operating parameters and setpoints as necessary to meet facility requirements.
• Maintain and execute calibration programs for facility and utility instrumentation, including HVAC controls, building utility systems, and associated monitoring devices.
• Plan, schedule, coordinate, track, and perform calibration activities in accordance with approved procedures and established maintenance schedules.
• Perform unscheduled calibration requests, instrument troubleshooting, repairs, and related corrective actions in a timely manner.
• Utilize the Blue Mountain RAM CMMS and work request management systems to initiate, document, track, prioritize, and close maintenance activities, service requests, and corrective actions.
• Ensure all maintenance and calibration activities are documented accurately and remain traceable in accordance with Good Engineering Practices (GEP), Good Documentation Practices (GDP), company procedures, and applicable regulatory requirements.
• Coordinate, manage, and escort third-party vendors and contractors performing work on-site, including electrical, plumbing, HVAC, refrigeration, and specialty service providers.
• Procure maintenance materials, replacement parts, equipment, and external service support necessary to maintain facility and utility operations.
• Maintain effective escalation processes and communicate significant equipment failures, utility outages, and infrastructure issues to management when required.
• Evaluate equipment, facility infrastructure, and utility systems to identify reliability risks and recommend corrective actions and long-term improvements.
• Define, schedule, and execute corrective measures resulting from preventive maintenance inspections, audits, and facility assessments.
• Provide support for minor facility maintenance activities, including repairs to building systems, lighting, doors, and related infrastructure as directed by facility management.
• Recommend and implement continuous improvements to preventive maintenance programs, calibration processes, safety procedures, equipment reliability initiatives, and operational efficiencies.
• Prepare and report maintenance and calibration metrics to support program effectiveness, reliability performance, compliance requirements, and business objectives.
• Support compliance with EH&S requirements and actively promote safe work practices across all maintenance and facility activities.
• Perform additional duties as assigned.

QUALIFICATIONS AND REQUIREMENTS

Education

• High school diploma required; technical trade school certifications or equivalent field experience considered.
• Registered apprenticeship, trade license (electrical, plumbing, HVAC, pipefitting, wastewater, steam engineering, marine engineering), or equivalent technical training strongly preferred.

Experience

• 9-15 years of experience performing facilities maintenance, utilities maintenance, calibration, instrumentation, or infrastructure support within pharmaceutical, biotechnology, life sciences, manufacturing, or similarly regulated environments.
• Experience supporting facility utility systems, HVAC systems, building infrastructure, and preventive maintenance programs is required.
• Previous experience in a cGMP-regulated environment is strongly preferred.
• Experience with Building Management Systems (BMS), CMMS platforms, and calibration management programs is preferred.

Knowledge, Skills, and Abilities

• Strong knowledge of facility maintenance, utility systems, building infrastructure, HVAC systems, instrumentation, and calibration programs within regulated environments.
• Working knowledge of cGMP requirements, Good Engineering Practices (GEP), Good Documentation Practices (GDP), and EH&S standards.
• Demonstrated ability to troubleshoot and repair mechanical, electrical, instrumentation, plumbing, HVAC, and facility-related systems.
• Experience operating, monitoring, and troubleshooting Building Management Systems (BMS) and facility automation controls.
• Proficiency in planning, scheduling, executing, and documenting preventive maintenance and calibration activities.
• Working knowledge of CMMS applications, preferably Blue Mountain RAM or similar maintenance management systems.
• Ability to manage work requests, prioritize maintenance activities, and ensure timely completion of assigned tasks.
• Experience coordinating contractors, vendors, and service providers to support facility operations and maintenance programs.
• Strong technical documentation, recordkeeping, and compliance skills with the ability to maintain complete and accurate maintenance records.
• Ability to analyze equipment performance trends, identify reliability concerns, perform root cause analysis, and recommend corrective actions.
• Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent verbal and written communication skills with the ability to collaborate effectively across facilities, engineering, quality, operations, and external vendor teams.
• Ability to work independently with minimal supervision while maintaining a high level of accountability and attention to detail.
• Strong commitment to safety, quality, customer service, and continuous improvement.

ESSENTIAL FUNCTIONS

The physical demands described here are representative of the requirements that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use a computer keyboard and mouse; reach with hands and arms; talk and listen. The employee is frequently required to walk and sit, as well as to lift and carry objects such as books and files weighing up to 25 pounds. The employee is occasionally required to stand, stoop, or kneel. Specific vision abilities required by this position include close vision and the ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, including moderate noise level, an indoor temperate environment, and light levels that are bright and conducive to minimal eye strain, typical for an office environment.

We define total rewards as compensation, benefits, remote work/flexibility, development, recognition, and our culture with programs that support each of our reward pillars. This includes a market competitive base salary and annual incentive plan, robust benefit offerings, and ongoing recognition and career development opportunities. Employees also enjoy our generous flexible paid time off program, company-paid holidays, flexible working hours, and fully remote work options for most positions and the ability to work “almost anywhere.” However, if a physical work location is more for you, we have office locations in Greater Boston; San Diego, CA; Boulder, CO; and India.

The expected salary range for this position is $40 to $55 hourly. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.

Currently, Syner-G is unable to sponsor or take over sponsorship of an employment Visa at this time.

Syner-G is proud to be an Equal Employment Opportunity and Afffirmitive Action employer. All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law. Syner-G is an E-Verify employer.