Facilities Technician

Jones Lang LaSalle Incorporated; Mansfield (MA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

401(k) plan with matching company

Medical, Dental & Vision care

Paid parental leave

Paid Time Off and Holidays

Daily Pay

Job summary

Jones Lang LaSalle is hiring a Facilities Technician in Mansfield, MA to manage front desk operations and support lab and facilities maintenance. The role emphasizes customer service, coordination with departments, and adherence to safety protocols in a laboratory and corporate office setting.

Typical schedule is Monday through Friday, 8:00 am to 4:30 pm, with occasional overtime. On-site position requiring authorization to work in the United States.

Qualifications

• High school diploma required with 0–1 year in lab, facilities, hospitality or customer service.
• Associate’s degree preferred but not required; knowledge of safety practices is a plus.
• Experience in corporate office and lab environments is desirable.

Responsibilities

• Manage front desk operations and greet visitors professionally.
• Coordinate support between departments and service providers.
• Maintain work order system and perform data entry tasks.
• Support calibration, shipping/receiving and routine maintenance.
• Ensure compliance with safety training and client requirements.

Skills

Customer service

Communication skills

Organizational skills

Time management

Team oriented

MS Office

Education

Associate's degree preferred

High school diploma

Tools

Microsoft Office

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

We're seeking a motivated Facilities Technician to join our JLL team. This role offers an excellent opportunity to build your career in facilities operations while gaining valuable experience in commercial real estate, and research and development environments. As the primary point of contact for facility and lab maintenance activities, you'll ensure smooth daily operations while delivering exceptional service.

What your day-to-day will look like:

• Manage front desk operations, greeting and escorting customers and visitors professionally
• Provide specific service recommendations and coordinate support between departments
• Manage facilities inventory and ordering supplies as needed
• Address facilities and laboratory service inquiries promptly and professionally
• Maintain work order management system
• Conduct regular facility inspections
• Support facilities team with maintenance scheduling and coordination
• Coordinate with vendors to schedule service and maintenance
• Handle documentation, recordkeeping, and data entry tasks
• Assist with client access control system
• Monitor building management system and relay alarms / issues as needed
• Work with the onsite team to coordinate and manage calibrations of specific equipment to include shipping / receiving, and the potential to self-perform
• Adhere to all client, and JLL issued safety training

Desired or Preferred Experience and Technical Skills

• Associate's degree preferred but not required
• Familiarity with corporate office and lab environments
• Previous experience in customer-facing roles
• Knowledge of basic safety practices
• Experience with work order management systems
• Exposure to facilities management concepts

Required Skills and Experience

• High school diploma
• 0-1-year experience in laboratory, facilities, hospitality, or customer service
• Strong customer service orientation with excellent communication skills
• Effective organizational abilities and time management
• Adaptability and eagerness to learn new technologies
• Team-oriented with collaborative approach
• Proficiency with Microsoft Office applications
• Commitment to continuous improvement
• Valid Driver's license

This position offers comprehensive on-the-job training and development opportunities to build valuable skills in facilities management.

Scheduled

Monday thru Friday 8 am to 4:30 pm.with occasional optional overtime (weekends and nights) .

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position:

80,400.00 - 90,000.00 USD per year

Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site -Mansfield, MA

Job Tags:

Communication, Customer Service, Data Entry, Facility Management, Front Desk Operations, Inventory Management, Lab Maintenance, Laboratory Operations, Lab Supplies, Learning Quickly, Maintenance Operations, Maintenance Scheduling, Microsoft Office, Office Applications, Operations Management, Organizing, People Management, Research and Development Operations (Inactive), Science, Service Oriented, Time Management, Training and Development, Willingness to Learn

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.