5177 - Facility Technician

NTT Global Data Centers Americas, Inc.; Illinois; On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, and vision benefits

Life insurance

Short-term disability

Long-term disability

401k retirement plan

Flexible spending account

Job summary

NTT Global Data Centers Americas, Inc. is seeking a Facilities Technician to support daily operations, maintain cleanliness, and perform light maintenance in a data center environment. The role requires physical labor, some night/weekend coverage, and adherence to safety protocols.

You will assist with front office tasks, stock materials, and help ensure client areas remain organized. The position emphasizes reliability, teamwork, and a willingness to learn and adapt in a fast-paced data center

Qualifications

• High school diploma or GED required.
• At least 6 months of facility maintenance or custodian experience.
• Ability to operate hand and machine tools.
• Basic computer and tablet aptitude.
• Fire and Life/Safety training preferred.

Responsibilities

• Keeps daily facility cleanliness of data center, offices and restrooms.
• Performs front-of-house requests like furniture moves and lighting changes.
• Maintains client cages and clean data floors.
• Documents daily tasks and reports findings.
• Operates forklift and handles material movement as needed.
• Performs minor repairs and painting as directed.
• Assists with events setup and teardown.

Skills

MS Office

Data Entry

Teamwork

Communication

Detail oriented

Hand tools

Machine tools

Forklift

Education

High School Diploma or GED

6 months facility maintenance experience

Hand and machine tool experience

Basic computer aptitude

Fire & Life/Safety training preferred

Job description

Make an impact at NTT Global Data Centers Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

YOUR role at a glance

The Facilities Technician is primarily responsible for daily operational assistance to maintain the overall facility cleanliness, including front office and client area. Also, performs physical labor in performing drywall patching, painting, stocking and organizing materials. This is a Monday through Friday position; however, needs to be flexible to provide coverage at night or weekends to assist if an emergency condition exists or to assist with client requirements. Regular attendance is essential for satisfactory performance as this is an onsite position.

POSITION SUMMARY

The Facilities Technician is primarily responsible for daily operational assistance to maintain the overall facility cleanliness, including front office and client area. Also, performs physical labor in performing drywall patching, painting, stocking and organizing materials. This is a Monday through Friday position; however, needs to be flexible to provide coverage at night or weekends to assist if an emergency condition exists or to assist with client requirements. Regular attendance is essential for satisfactory performance as this is an onsite position.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Performs and ensures the day-to-day cleanliness of the facility, including data center, customer area, office space and restrooms (including minor issues such as unstopping toilets or tightening toilet seats).
• Assists front-of-house office area requests, including, but not limited to, furniture moves, material movement, lighting (changing lightbulbs) and cleanliness.
• Maintains client cages on the data floor to include removal of data floor debris.
• Prepare and submit summary reports of conditions in buildings and recommend actions to be taken.
• Orders, tracks and restocks facility-related consumable items and parts ensuring performance at the lowest possible cost.
• Moves heavy items around with a cart, pallet jack or forklift.
• Performs project work or duties assigned by a supervisor, and continually monitors material processes for improvement.
• Accurately documents daily tasks and reports all findings.
• Cleans building floors and data floors by sweeping, mopping, hot mopping, scrubbing, or vacuuming them.
• Gathers and empties trash.
• Services, cleans, and supplies restrooms.
• Cleans and polishes furniture and fixtures.
• Dusts furniture, walls, machines, and equipment.
• Cleans windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.
• Performs physical labor for various maintenance functions, including minor repairs, drywall repair and finish, painting, wall hangings, and stocking/organizing materials.
• Removes debris from sidewalks, driveways, and parking areas.
• Sets up, arranges, and removes decorations, tables, chairs, ladders, and scaffolding to prepare facilities for events such as banquets and meetings.
• Safely mixes water and detergents in containers to prepare cleaning solutions, according to specifications.
• Steam-cleans or shampoos carpets.
• Strips, seals, finishes, and polishes floors.
• Cleans and restores building interiors using commercial cleaning equipment.
• Drives vehicles required to perform or travel to cleaning work, including vans, industrial trucks, or industrial vacuum cleaners.
• As time permits, assists the Mechanical and Electrical CFOps team members with day-to-day tasking such as filter replacement, Cooling Tower Yard cleaning, and any other basic tasks.
• Comply with all safety procedures and requirements.
• Perform other related duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

• Basic skill with MS Office products, tablets and Data Entry
• Must be able to work effectively and collaboratively in a team environment
• Effective communications skills, both written and oral
• Detailed oriented
• Operate Hand and Machine Tools
• Operate a forklift, can be trained within the company.

EDUCATION & EXPERIENCE

• High School Diploma or GED required
• Minimum 6 months’ facility maintenance or custodian experience
• Hand and Machine tool experience required
• Basic computer and tablet aptitude
• Fire and Life/Safety training preferred

PHYSICAL REQUIREMENTS

Ability to lift and carry heavy equipment, up to 50 lbs. Ability to communicate effectively with verbal, visual, and listening skills Motor skills necessary to complete physical work and computer tasks Able to climb a ladder and work on a raised platform Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments

WORK CONDITIONS

Typical office and data center work environment with varying temperatures and loud noises PPE required including sturdy work boots, hardhat, glasses, and a high visibility vest when performing certain tasks Regular daily usage of a computer or workstation. Work on site; no telecommuting.

SPECIAL REQUIREMENTS

• Forklift Certification to be provided during employment.
• CPR/First Aid Certification to be provided during employment.
• Must wear close-toed shoes with a solid leather or composite sole.
• Must possess a current, valid state-issued driver’s license.
• Requires flexibility to work additional hours in evenings or weekends to meet business requirements or client needs.

Compensation

Pay Range: This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $24.23 - $34.62 and is eligible for overtime pay in accordance to local state and federal ‘Wage and Hour’ requirements. All regular full‑time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short‑term and long‑term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

Who we are

As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI‑ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

Equal Opportunity

NTT Global Data Centers is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

Additional Information

Data centers are the foundation of the digital world and at NTT Global Data Centers, we are one of the largest providers across the globe. We offer a wide variety of exciting and challenging careers that deliver opportunities to shape our ever‑changing world. Our diverse, inspiring workforce is the heart and soul of our company, providing the best experience for our clients every day. By bringing together our global capabilities and local expertise, we help our clients achieve their goals, anywhere in the world. Together, we can accomplish the extraordinary and work to create a more sustainable world with rewarding benefits for everyone - clients, employees, investors, partners, and communities.