Facilities Team Lead - High-Energy Venue Ops

Topgolf; Schaumburg (IL); On-site; USD 57,000 - 70,000; Full time

Benefits offered by this job

Free Play

Health benefits

Dental benefits

Vision benefits

401(k) match

Job summary

Topgolf is seeking an Assistant Facilities Manager to support maintenance operations across our venues, ensuring high-quality guest experiences and robust safety standards. You’ll help lead the Facilities team, manage budgets, and drive timely, reliable repairs of systems and equipment.

You’ll work with the Facilities Manager on hiring, scheduling, and development while maintaining regulatory compliance and a culture of accountability and excellence.

Qualifications

• 3+ years of maintenance experience, with at least 1 year of recent supervisory experience.
• Experience in building maintenance, equipment repair, and facilities systems.
• High school diploma or equivalent.
• Must have a clean driving record.
• Excellent communication, time management, and organizational skills.
• A high level of self-awareness, receptivity to change, and integrity.
• Availability to work varied shifts, including evenings, weekends, and holidays.
• Must be 21 years of age or older as required by state or local law.

Responsibilities

• Support the Facilities Manager in the day-to-day operation of the Maintenance Department.
• Monitor the operation and proper use of all equipment and systems throughout the venue.
• Monitor the use and inventory of spare parts, maintenance supplies, and equipment.
• Collaborate with the Operations team on building and grounds maintenance priorities.
• Coach, develop, and drive engagement with Facilities Team members and Porters.
• Ensure all team members are adequately trained, properly equipped, and held to a high standard.
• Delegate tasks clearly and follow up to ensure timely, quality completion.
• Support hiring, scheduling, and onboarding of Facilities team members.
• Control department budgets and spending within established guidelines.
• Maintain all safety, health, and environmental policies and procedures.
• Ensure all city, county, state, and federal maintenance regulations are met.
• Maintain a clean driving record and manage equipment and supply vendors responsibly.
• Proactively identify and address maintenance issues before they impact guests or Team members.
• Ensure facilities standards consistently support the overall guest experience.
• Demonstrate Topgolf's core values: Fun, One Team, Excellence, Courage, and Caring.
• Planning and prioritizing work to meet commitments aligned with organizational goals.
• Create realistic maintenance schedules with tasks sequenced for maximum efficiency.
• Anticipate and minimize bottlenecks, delays, and equipment failures through proactive planning.
• Align Facilities priorities with Operations team needs.
• Balance preventive maintenance with reactive repair demands in a high-volume environment.

Skills

Maintenance experience

Supervisory experience

Communication skills

Time management

Organizational skills

Shift flexibility

Driving record

Education

High school diploma or equivalent

Job description

Topgolf is seeking an Assistant Facilities Manager to support maintenance operations across our venues, ensuring high-quality guest experiences and robust safety standards. You’ll help lead the Facilities team, manage budgets, and drive timely, reliable repairs of systems and equipment.

You’ll work with the Facilities Manager on hiring, scheduling, and development while maintaining regulatory compliance and a culture of accountability and excellence.