Facilities Systems Lead

Murphy USA Inc.; Whitehouse Station (NJ); On-site; USD 60,000 - 76,000; Full time

Job summary

Murphy USA Inc. is seeking a Facilities Systems Lead to own and optimize the core facilities technology stack for the QC campus. You will govern platforms that manage maintenance operations, service requests, security access, CCTV, and asset records, ensuring reliability and alignment with business needs.

You will design workflows, dashboards, and controls to improve visibility and decision-making, working with IT, Security, HR, Finance, and vendors to enable scalable, enterprise-wide standards.

Qualifications

• Experience owning and governing facilities systems and platforms.
• Ability to design dashboards and recurring metrics for service levels and performance.
• Familiarity with CMMS/work order platforms and preventive maintenance.
• Understanding of access control, CCTV, and asset lifecycle data.

Responsibilities

• Owns facilities systems platforms and governance for QC campus operations.
• Administers CMMS/work order processes, maintenance schedules, and data quality.
• Manages access control and CCTV systems, and coordinates vendor support.
• Develops dashboards and KPI reports to drive performance and forecasting.
• Maintains asset records, maintenance histories, and lifecycle data.
• Coordinates vendor integrations and ensures contract obligations.
• Designs digital workflows, forms, and automated reporting to improve efficiency.
• Maintains compliance, controls, and audit readiness with documentation.
• Plans for enterprise scalability and multi-site reporting.

Skills

Facilities systems

CMMS

Data analytics

KPI reporting

Access control

Vendor management

Workflow automation

Asset management

Tools

FMX

Job description

Whitehouse Station, New Jersey, United States

Job Description

The Facilities Systems Lead is responsible for the strategic administration, optimization, governance, and continuous improvement of facilities technology systems supporting the QC campus. This role serves as the functional owner of core facilities platforms used to manage maintenance operations, service requests, preventive maintenance programs, security access systems, CCTV infrastructure, asset records, vendor performance data, and operational reporting.

The position is accountable for ensuring facilities systems are accurate, reliable, scalable, and aligned with business requirements. The role designs workflows, reporting structures, controls, dashboards, and system standards that improve visibility, accountability, service performance, and decision-making across campus operations. This role works closely with Facilities Operations, IT, Security, HR, Finance, and third-party vendors to support integrated service delivery while building the systems foundation for future enterprise-wide facilities standardization.

Responsibilities

1. Facilities Systems Ownership & Governance

• Serve as primary administrator for facilities systems platforms supporting QC campus operations.
• Maintain platform configuration, user roles, permissions, data standards, workflows, and controls.
• Ensure continuity, reliability, and usability of all assigned systems.
• Develop governance processes that improve accountability and reporting consistency.

2. CMMS / Work Order Platform Administration

• Lead FMX or equivalent system administration including ticket intake, dispatch logic, approvals, prioritization, escalation paths, and closeout standards.
• Maintain preventive maintenance schedules, recurring task automation, labor coding, and asset linkage.
• Improve service request visibility and end-user experience.
• Monitor backlog health, response times, completion trends, and workflow bottlenecks.

3. Access Control / CCTV Systems Management

• Coordinate badge access systems, permissions, cardholder data, schedules, and access requests.
• Support CCTV system functionality, vendor maintenance, camera issue resolution, and record retention processes.
• Partner with Security, IT, and leadership regarding access changes and risk controls.

4. Data Analytics / KPI Reporting

• Develop dashboards and recurring metrics for service levels, work order performance, PM completion, spend trends, vendor responsiveness, and operational demand.
• Convert system data into actionable recommendations for leadership.
• Support forecasting and resource planning using trend analysis.

5. Asset Management & Lifecycle Data

• Maintain facility asset records including equipment inventories, service histories, warranties, maintenance plans, and replacement timing.
• Improve lifecycle planning through accurate data and reporting discipline.

6. Vendor Management / Technical Integrations

• Coordinate software providers, badge vendors, CCTV integrators, low-voltage contractors, and technical support partners.
• Track performance, issue resolution, upgrades, implementation schedules, and contract obligations.

7. Process Improvement & Workflow Automation

• Redesign inefficient manual processes through digital workflows, forms, approvals, notifications, and automated reporting.
• Improve technician productivity and administrative efficiency through better systems design.

8. Compliance, Controls & Audit Readiness

• Maintain records, access logs, asset controls, maintenance history, and system documentation supporting internal standards.
• Support audits, investigations, and management reporting requests.

9. Strategic Growth & Enterprise Scalability

• Design systems architecture and operating standards capable of expanding beyond QC campus.
• Support future enterprise integrations, multi-site reporting, common workflows, and platform consolidation initiatives.

Physical Requirements

While performing the functions of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, talk or hear; and frequently required to stoop, kneel, crouch, or crawl, taste or smell; occasionally required to sit, climb or balance. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision; distance vision; color vision; and peripheral vision.

Location(s)

3 Old Highway 28, Whitehouse Station , New Jersey 08889 , United States

Pay Range

59,800 - 76,200

Position Type

Full-time

We greatly value your time and want to provide the best opportunity for you to showcase your strengths.

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to race or color, national origin, religion, gender and gender identity, age, sexual orientation, marital status, family medical leave status, medical condition, physical or mental disability, veteran status or other personal status or characteristics that are recognized and protected under applicable federal, state, or local laws and regulations.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact 870-875-7783.

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