Facilities Supervisor

ThredUp; Suwanee (GA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Employee stock purchase plan

Flexible PTO

Paid Sabbatical

Generous parental leave

Medical, dental, vision, 401k, life &–

Disability insurance

Core Values driven culture

Job summary

ThredUp is seeking a Facilities Supervisor to own facility safety, maintenance coordination, and vendor management for two distribution centers. This hands-on role involves repair work, vendor relationships, and cost control in a fast-paced e-commerce setting.

You will partner with Supply Chain leadership on budgets, oversee safety compliance, and drive efficiency across both sites while traveling ~5–10% to the secondary center.

Qualifications

• 3+ years of experience in facilities maintenance, property management, or industrial operations support.
• Strong working knowledge of HVAC, plumbing, electrical, and mechanical systems.
• Experience managing vendor relationships and purchase/service agreements.
• Familiarity with OSHA regulations and safety best practices.
• Able to work independently and coordinate with site staff and leadership.
• Strong communication skills and ability to manage vendor accountability.

Responsibilities

• Champion a safety first culture and ensure OSHA conformity across sites.
• Coordinate day-to-day repair needs and perform minor repairs (HVAC, plumbing, electrical, mechanical).
• Determine when to use outside vendors vs. in-house resolution and log work orders.
• Own vendor relationships, source/purchase orders, and ensure service standards.
• Track maintenance spend and contribute to facilities budget planning.

Skills

Facilities maintenance

Vendor management

OSHA regulations

Communication skills

Independent work

Mobility

Job description

About ThredUp

ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp’s Resale-as-a-Service, some of the world’s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday’s WorkLife 50 2023, TIME’s Best Inventions of 2022, and Lattice’s People Success Awards 2022.

How You Will Make An Impact

As a Facilities Supervisor at ThredUp, you’ll be the on the ground owner of facility safety, maintenance coordination, and vendor management for one of our distribution centers, with additional facilities vendor and maintenance oversight for a second nearby site. This is a hands on, individual contributor role. You’ll coordinate day to day repair needs, perform minor repairs, and own the vendor relationship and purchase order process for anything beyond that. You’ll also partner with Supply Chain leadership on facilities budget, vendor accountability, and cost control across both sites.

In This Role You’ll Get To:

Safety & Compliance

• Champion a safety first culture at your primary site and support the same standard at your secondary site.
• Ensure compliance with OSHA, NFPA, environmental, and local safety regulations at both sites.
• Conduct regular inspections, audits, and hazard assessments; document and resolve issues promptly.
• Oversee fire suppression systems, alarms, emergency lighting, and PPE compliance at your primary site.
• Lead incident investigations and corrective action plans as needed.

Maintenance & Repair Coordination

• Coordinate day to day repair needs at your primary site.
• Perform minor repairs directly (HVAC, plumbing, electrical, mechanical, dock equipment) as needed.
• Determine when an issue requires an outside vendor versus in house resolution.
• Use maintenance tracking tools to log, prioritize, and close out work orders.

Vendor & Purchase Order Management

• Own vendor relationships for facilities maintenance and repair across both sites, including sourcing, scheduling, and quality accountability.
• Create and manage purchase orders for facilities vendor work at both sites.
• Vet new vendors for liability insurance and compliance requirements before engagement.
• Evaluate vendor performance and hold vendors accountable to service standards.
• Partner with Supply Chain and Procurement on service agreements and cost control.

Cost & Efficiency

• Track facilities maintenance labor, parts, and vendor spend across both sites to identify cost saving opportunities.
• Contribute to facilities budget planning for both sites.
• Recommend efficiency improvements that reduce downtime and repair costs.

What We’re Looking For

• 3+ years of experience in facilities maintenance, property management, or industrial operations support.
• Strong working knowledge of HVAC, plumbing, electrical, and mechanical systems.
• Experience managing vendor relationships and purchase/service agreements.
• Familiarity with OSHA regulations and safety best practices.
• Comfortable working independently without a direct team, while coordinating closely with site staff and leadership.
• Strong communication skills; ability to manage vendor accountability directly.
• Ability to lift/move up to 40 lbs, climb ladders, and remain mobile during shifts.
• Ability to travel to a secondary distribution center site (approximately 5 to 10% travel).
• Ability to respond to urgent facility issues outside of normal business hours as needed.

Preferred

• Previous experience in a distribution center, warehouse, or retail facility.
• Technical education or certification in HVAC, electrical, plumbing, or safety disciplines.
• OSHA or similar safety certification.
• Experience supporting facilities across more than one site.

What We Offer

• Consistent, set schedule!
• Competitive salary (we leverage market data)
• Employee stock purchase plan
• Flexible PTO (take the time you need) + company holidays
• Paid Sabbatical after 3 years of full time employment
• Generous paid parental leave for new mothers and fathers
• Medical, dental, vision, 401k, life and disability insurance offered
• We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth

What We Offer

• Competitive salary (we leverage market data)
• Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards
• Employee stock purchase plan
• Flexible PTO (take the time you need) + 13 company holidays
• Paid Sabbatical after 3 years of full time employment
• Generous paid parental leave for new mothers and fathers
• Medical, dental, vision, 401k, life and disability insurance offered
• We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth

We believe diversity, inclusion and belonging is key for our team

At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.

If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email [e-mail] the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.

This role is not eligible for visa sponsorship.