Facilities Supervisor

Marubeni America Corporation; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Marubeni America Corporation in New York seeks a facilities-focused professional to oversee day-to-day operations, including mailroom, conferencing, and maintenance, while supporting office technology and building systems.

The role leads Facilities staff, coordinates vendors, manages space moves, and ensures safety and uptime across MAC locations, with hands-on IT-system support.

Qualifications

• Bachelor’s degree required in a related field.
• 5–7 years facilities, technology, AV, security experience.
• 3–5 years supervisory experience required.
• Strong vendor coordination and project management skills.
• Ability to lift up to 50 pounds.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.

Responsibilities

• Oversee day-to-day facilities operations including mailroom, pantry, conference rooms, furniture, cleaning and light maintenance.
• Supervise Facilities staff and provide guidance on priorities and service delivery.
• Manage shipping vendors (FedEx, UPS, USPS, DHL) including billing and reporting.
• Coordinate furniture reconfigurations, desk moves and relocations with site inspections and budgets.
• Maintain and support office technology systems, AV, security, and building management systems.

Skills

Facilities experience

Technology & AV

Security systems

Vendor coordination

Project management

Multicultural environment

Education

Bachelor’s Degree (Facilities Management / Engineering / IT)

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

POSITION SUMMARY

Responsible for the day‑to‑day operational functions normally associated with facilities, office services, and corporate office technology systems. This position oversees facilities operations including mailroom, pantry, conference room operations, furniture, cleaning, and maintenance, while also supporting and maintaining office technology, audio‑visual, security, emergency, crisis management and building management systems.

ESSENTIAL JOB DUTIES

• Responsible for day‑to‑day facilities operations including mailroom, pantry services, conference room operations, furniture, cleaning, and light maintenance.
• Supervise Facilities staff and provide guidance and support on daily operational tasks, priorities, and service delivery.
• Receive, process, sort, and distribute incoming, outgoing, and interoffice mail and packages as required.
• Manage FedEx, UPS, USPS, DHL, and other shipping vendors including billing issues, reporting, and user administration.
• Coordinate furniture reconfigurations, desk moves, and employee relocations, including vendor access, site inspections, and budget tracking.
• Conduct daily walkthroughs to identify and address office safety, cleanliness and any issues that may arise.
• Maintain and support corporate office technology systems including conference room AV, video conferencing platforms, access control, security system, emergency notification systems, and building management systems (BMS).
• Ensure all conference room and office technology equipment is operational at the start of each business day; troubleshoot issues and coordinate vendor support when required.
• Provide on‑site support for meetings and events, including video conferencing, recording, and post meeting clean up, and reset.
• Coordinate with the Systems Planning (IT) Team on network‑related issues, infrastructure dependencies, system upgrades, and facilities‑based technology projects.
• Support and maintain emergency communication platforms and business continuity tools in collaboration with Administration, Human Resources and MAC Business Units. Support with updating crisis management and BCP related materials.
• Maintain and update internal broadcast systems, including Apple TV and digital signage, across MAC locations.
• Develop and maintain basic end‑user documentation and guides for facilities‑related technology systems.
• Assist with facilities, technology, and security projects including request for proposal (RFP) development, vendor evaluation, procurement, budgeting, and on‑site project oversight.
• Initiate service contract reviews and renewals in accordance with Administration and IT standards.
• Coordinate and oversee maintenance of supplemental HVAC systems, fire protection systems, data room fire suppression, and UPS equipment.
• Serve as a member of MAC’s Crisis Management Team; assist with emergency preparedness training and communications.
• Act as a first responder for facilities‑and technology‑related incidents and elevate as appropriate.
• Assist MAC and MGC employees with facilities, office services and technology‑related requests as needed.

MINIMUM EDUCATION REQUIREMENTS

Bachelor’s Degree required (Facilities Management, Engineering, IT, or related field preferred)

MINIMUM EXPERIENCE & CAPABILITY REQUIREMENTS

• Five (5) to seven (7) years of facilities, technology, AV, security systems experience
• Three (3) to five (5) years of supervisory experience required
• Strong vendor coordination and project management skills
• Abilit to handle basic maintenance tasks
• Ability to interpret drawings and system documentation
• Strong organizational, communication, and customer service skills
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook
• Ability to lift up to 50 pounds
• Ability to work effectively in a multi‑cultural business environment
• Knowledge of the Everbridge platform a plus
• Flexibility to be physically on site at work location as business needs require

None

Marubeni America Corporation is an Equal Opportunity Employer – Veteran/Disability