Facilities Supervisor

BENCHMARK; Charlottesville (VA); On-site; USD 39,000 - 41,000; Full time

Job summary

Pyramid Global Hospitality is opening the Virginia Guesthouse, a 214-room hotel with 25,000 sq ft conference space, on the Grounds of the University of Virginia. We seek a Facilities Supervisor to support the Director of Facilities and maintain operations, equipment, and safety across the property.

The role requires relevant vocational/technical training and at least two years’ hospitality experience, with supervisory responsibilities and ability to read blueprints.

Qualifications

• Two years’ experience in a similar position in hospitality.

Responsibilities

• Assist Director of Facilities and supervise facilities team.
• Respond to guest maintenance requests and resolve needs promptly.
• Assist in training, motivating, and supporting facilities staff to ensure quality service.
• Organize meetings and maintain records related to Property Operations.
• Develop and monitor engineering supplies, parts, and inventories; manage purchase orders.
• Coordinate with outside contractors; ensure life safety and EMS systems compliance.

Education

Vocational/technical training

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you’ll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to the Virginia Guesthouse Opening in April 2026, the Virginia Guesthouse is a 214-room hotel featuring 25,000 square feet of conference and event space located on the beautiful Grounds of the University of Virginia. Making its debut in the spirited WAHOO community, the Guesthouse will offer a vibrant and inspiring setting for guests, conference attendees, faculty, and students alike. We’re building a team that’s as welcoming and dynamic as the guests we’ll serve. Whether you’re an experienced hospitality professional or just starting your career, you’ll have the opportunity to learn, grow, and make a meaningful impact in a supportive, people-first environment. If you’re passionate about hospitality and ready to shape the guest experience from day one, join us—and be part of something special at the Virginia Guesthouse.

What you will have an opportunity to do:

We are looking for a someone with a strong background in hotel/resort facilities, has a passion for providing customer service, is highly motivated, and detail oriented to join our team as a Facilities Supervisor. This individual assists Director of Facilities within the facilities department and ensuring the working order of all mechanical equipment as well as repair and maintenance of the property. The primary focus is on facilities operations, including maintenance, repair of hotel property, outside grounds, hotel equipment, preventative maintenance, and asset protection.

Your role:

• Assists the Director of Facilities where needed.
• Responds to guest’s maintenance requests and questions and resolves their need efficiently.
• Assists in training, motivating and supporting facilities team to ensure quality service.
• Recognizes and rewards superior performance.
• Assists Director of Facilities in supervising facilities team.
• Organizes and participates in meetings and maintains records and data pertaining to Property Operations.
• Develops and monitors engineering supplies, parts, inventories, and administers the purchase order system.
• Coordinates with outside contractors.
• Responsible for correct use of office equipment, EMS systems and Life Safety Systems, (training will be provided).

What are we looking for?

• Someone with Vocational or technical training preferred.
• Someone with two years’ experience in a similar position in the hospitality industry.
• Previous supervisory experience.
• Ability to read and interpret HVAC, electrical, mechanical, and plumbing blueprints.
• Ability to use hand tools and power tools.
• Universal refrigerant license.
• Ability to read wire and schematic diagrams.
• Ability to properly use an electrical meter.
• Ability to walk, stand, reach, crouch, bend, push/pull throughout duration of shift.
• Ability to lift up to 50 lbs.

#IND100 Compensation: $29.00 - $29.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you’ll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.