Facilities Sr Manager

CBRE Group, Inc.; Boston (MA); On-site; USD 110,000 - 140,000; Full time

Job summary

CBRE Group, Inc. in Boston is seeking a Senior Facilities Manager to oversee operations for a facility, campus, or portfolio. You will lead staff, coordinate repairs, manage capital projects, and ensure safety and compliance while delivering high-quality services to clients.

The role emphasizes stakeholder management, vendor relations, and continuous improvement in facilities operations. A Bachelor's degree is preferred, with extensive experience in facilities management and strong MS Office

Qualifications

• Bachelor’s degree preferred; 5–8 years of relevant facilities management experience.
• Experience in staffing, training, coaching, mentoring, and performance management.
• Ability to communicate performance expectations and handle difficult information.
• Leadership skills to motivate teams across multiple disciplines.
• Strong knowledge of Microsoft Office (Word, Excel, Outlook).
• Excellent organizational skills and analytical thinking.
• Intermediate math skills for financial calculations.

Responsibilities

• Provide formal supervision to employees; track training and conduct performance evaluations.
• Coordinate daily team activities; set schedules, assign tasks, and cross-train staff.
• Manage facility repairs and maintenance with technicians, vendors, and contractors.
• Maintain client relationships and conduct meetings on facility issues.
• Prepare and manage capital projects, operating budgets, and variance reports.
• Perform facility inspections and implement operational efficiencies and upgrades.
• Create environmental health and safety procedures for facilities.
• Develop vendor relationships and oversee invoicing and purchase orders.
• Apply cross-functional knowledge to achieve department objectives.
• Lead by example consistent with CBRE RISE values.
• Identify and solve technical and operational problems of complexity.
• Recognize broader impact across the department.
• Improve and change methods, processes, and standards.

Skills

Staffing & development

Leadership

Communication

MS Office

Problem solving

Math skills

Education

Bachelor's degree preferred

Facility Management certification preferred

Tools

Microsoft Office Suite

Job description

About the Role:

As a CBRE Facilities Sr. Manager, you will manage many functions of building operations and maintenance for a facility, campus, or portfolio of buildings.

This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.

What You'll Do:

• Provide formal supervision to employees. Track the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Coordinate and manage facility repairs and maintenance by working with technicians, vendors, and contractors.
• Maintain positive client relationships and conduct meetings on unresolved facility issues.
• Prepare and manage large and high-profile capital projects, operating budgets, and variance reports.
• Perform facility inspections quality assurance following local, state, and federal regulations. Suggest and implement operational efficiencies, repairs, and upgrade opportunities.
• Create environmental health and safety procedures for facilities.
• Develop vendor relationships and oversee invoicing procedures. Review and approve purchase orders for the procurement of parts, services, and labor for projects.
• Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans.
• Identify and solve technical and operational problems of complexity.
• Understand and recognize the broader impact across the department.
• Improve and change existing methods, processes, and standards within job discipline.

What You'll Need:

• Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Valid driver's license required. Facility Management certification preferred.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills and an advanced inquisitive mindset.
• Intermediate math skills. Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Disclaimers: Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.