Facilities Services Supervisor

City of Cedar Rapids; Cedar Rapids (IA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Parental leave

IPERS Retirement

Education assistance

Job summary

The City of Cedar Rapids is seeking a Facilities Service Supervisor to lead day-to-day custodial operations and building and grounds maintenance across City facilities. You will manage a team, coordinate services, and ensure facilities are clean, safe, and ready for employees, residents, and visitors.

The role requires 2+ years of college coursework or an Associate’s degree, plus 3–5 years in maintenance or custodial leadership.

Qualifications

• Two years of college coursework or an Associate’s degree from an accredited college or university.
• Three to five years in maintenance or custodial services with lead or supervisory responsibilities.
• Excellent written, verbal, and interpersonal communication skills.

Responsibilities

• Directs and oversees custodial operations and building and grounds maintenance for City facilities, ensuring services are safe, efficiently delivered, and aligned with quality standards.
• Supervises assigned personnel by delegating tasks, providing clear guidance, promoting safety, and conducting performance evaluations.
• Administers the planning, scheduling, and coordination of environmental service contracts to ensure vendor performance meets City requirements for service quality, safety, and customer responsiveness.
• Reviews and verifies the completion of work assignments to ensure compliance with operational standards and safety expectations; adjusts instructions as needed.
• Collaborates with internal departments to assess needs, respond to maintenance service requests, and ensure facility operations support high customer service levels.
• Oversees updates and maintenance of the City’s Lenel identification and door security system for secure access across facilities.
• Manages custodial product inventory and coordinates distribution with City departments to support continuous operations.
• Develops procurement specifications for goods and services in accordance with City policies, emphasizing quality and safety.
• Performs additional related duties to support safe facility operations and high-quality service delivery.

Skills

Leadership

Supervisory experience

Custodial operations

Facility maintenance

Communication

Education

Associate’s degree or two years of college coursework

Tools

Microsoft Office

Job description

The City of Cedar Rapids is looking for a Facilities Service Supervisor to lead the day-to-day custodial operations and building and grounds maintenance for City facilities. This is an important leadership role that helps ensure our buildings are clean, safe, well-maintained, and ready to serve employees, residents, and visitors every day.

As the Facilities Service Supervisor, you will oversee a team responsible for the care and maintenance of a wide variety of City buildings and facilities. You'll coordinate custodial services, building maintenance, grounds care, repairs, preventative maintenance, and related facility operations. The position requires someone who can balance day-today priorities with long-term planning while providing directions, support, and accountability to the team. If you enjoy leading people, improving processes, and making sure facilities are operating at their best.

About Our Organization

At the City, we are committed to employing individuals who reflect our community’s diverse backgrounds and this position is crucial in the success and strategic direction of a growing and evolving community. We appreciate and leverage the vast experience individuals bring beyond the technical requirements of a job. If you are an individual with similar experience listed here please consider applying. Experience and skills combined with commitment to our core values is key to building a greater community now and for the next generation.

About Our Community

Nestled in the heart of Iowa, Cedar Rapids is our vibrant and diverse community known for its rich history, culture, and natural beauty. Our city has a strong sense of community which can be seen at any of our numerous parks, recreational opportunities, and family-friendly events year round. You can also explore our thriving downtown district, filled with shops, restaurants, and entertainment options, or take a stroll along the Cedar River, which runs through the heart of the city. Cedar Rapids - Why you should live here!

About This Opportunity

Supervises, coordinates and delegates custodial personnel at various city owned facilities. Manages environmental service contracts. Performs related work as required.

Essential Duties & Responsibilities

Job Duties and Responsibilities

• Directs and oversees custodial operations and building and grounds maintenance for various City facilities, ensuring all services are delivered safely, efficiently, and in alignment with established quality standards.
• Supervises assigned personnel by delegating tasks, providing clear and consistent guidance, promoting adherence to safety protocols, and conducting comprehensive performance evaluations.
• Administers the planning, scheduling, and coordination of environmental service contracts to ensure vendor performance meets City requirements for service quality, safety, and customer responsiveness.
• Reviews and verifies the completion of work assignments to ensure compliance with operational standards, safety expectations, and departmental directives; adjusts work instructions and timelines as necessary.
• Collaborates with internal departments to assess needs, respond to maintenance service requests, and ensure that facility operations support a high standard of customer service.
• Oversees updates and maintenance of the City’s Lenel identification and door security system to ensure secure, reliable access control across facilities.
• Manages custodial product inventory and coordinates distribution with various City departments to support continuous, efficient operations.
• Develops and prepares procurement specifications for goods and services in accordance with City policies, emphasizing quality, safety, and operational effectiveness.
• Performs additional related duties as assigned to support safe facility operations, effective personnel management, and high-quality service delivery.

Required Education and Experience

• At least two years of relevant college level course work or an Associate’s degree from an accredited college or university and
• Three (3) to five (5) years’ experience in maintenance and or custodial services, including lead or supervisory responsibilities or
• An equivalent combination of education and/or experience
• Excellent written, verbal and interpersonal communication skills
• Proficiency with Microsoft Office
• Ability to work collaboratively with a diverse population

Required Licenses or Certifications

• Valid U.S. Driver’s License
• Ability to pass NCIC background check

Desired Qualifications

• Experience leading, developing, and supervising a diverse custodial, maintenance, and stockroom control team.
• Experience in cleaning product selection, chemical safety compliance, and advanced floor care techniques, including scrubbing, burnishing, and refinishing.
• Experience in grounds maintenance operations, including mowing, trimming, debris removal, vegetation management, and performing seasonal tasks.

Supplemental Information

Work Schedule

• Monday - Friday 7:30am to 4:30pm

Equal Opportunity/Affirmative Action Statement

The City of Cedar Rapids is an equal opportunity/affirmative action employer. All job applicants will receive consideration for employment free from discrimination on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability and genetic information (including family medical history).

Applicants With Disabilities

We respect and value people with disabilities and are committed to providing a workplace culture of disability inclusion. People with disabilities are supported during the hiring process and are encouraged to apply for employment with the City of Cedar Rapids. In support of the Americans with Disabilities Act, reasonable accommodations will be provided to those in need of assistance with the application and interview process. To request an accommodation, contact the City's Human Resources department by phone at 319-286-5000 or by email at [e-mail].

We offer benefits and beyond for our employees and their families!

• Multiple health insurance plans administered by Wellmark Blue Cross and Blue Shield with low employee premiums, deductibles, and co-insurance (view our benefits summaries for more information: Choice Plan and Traditional Plan)
• Expansive Wellness Program and low cost onsite exercise facilities
• Dental Insurance with Delta Dental of Iowa
• 100% city paid basic life insurance
• Other voluntary benefits offered including vision, long-term disability, and supplemental life insurance
• IPERS Retirement - Iowa Public Employees Retirement System, with contributions of 6.29% employee/ 9.44% City (IPERS)
• Deferred Compensation (IRS Section 457) retirement programs
• Generous paid time off AND 11 paid holidays per year
• Paid Parental Leave program with 4 weeks of paid time off
• Annual salary increases, AND an annual across-the-board increase (determined by available budget)
• Longevity Pay for years of service
• Educational assistance up to $3,000 per year
• A culture that is supportive and committed to professional development opportunities
• Public Service Loan Forgiveness – Employees may qualify for the PSLF program which forgives the remaining balance on your Direct Loans after you have made 120 qualifying monthly payments while working full-time for a qualifying employer. See more information here