Facilities Service & 24/7 Operations Manager

EmergencyMD; Durham (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

EmergencyMD in Durham, North Carolina is seeking a Service Manager to oversee the management of service work orders across all EPA-RTP locations. This role involves ensuring high-quality responses to service needs and coordinating with subcontractors for effective service execution.

The ideal candidate will have at least 3 years of relevant experience, ideally within a large commercial or industrial facility. Strong skills in Microsoft Office and familiarity with CMMS are essential for success in this position.

Qualifications

• Minimum 3 years of experience in facilities operations and service work.
• Experience in large commercial/industrial facility management required.
• Proven ability to manage high volume of work orders.

Responsibilities

• Manage and track work orders across all facilities.
• Oversee service calls and ensure compliance with performance standards.
• Coordinate communication with customers and subcontractors.

Skills

Facilities management

Communication

Work order management

Microsoft Office (Word, Excel, Project)

Tools

Computerized Maintenance Management Systems (CMMS)

Job description

EmergencyMD in Durham, North Carolina is seeking a Service Manager to oversee the management of service work orders across all EPA-RTP locations. This role involves ensuring high-quality responses to service needs and coordinating with subcontractors for effective service execution.

The ideal candidate will have at least 3 years of relevant experience, ideally within a large commercial or industrial facility. Strong skills in Microsoft Office and familiarity with CMMS are essential for success in this position.