Facilities & Security Technology Advisor

Cardinal Health; Salt Lake City (UT); On-site; USD 82,000 - 129,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

401k savings plan

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Job summary

The Cardinal Health Facility and Security Technology team seeks an Advisor to aid in protecting assets and information. You will support global security and corporate real estate, handling programming, service, and design for facility and security systems across the enterprise.

You will collaborate with IT and vendors, ensure service level adherence, and drive improvements to security technology implementations while maintaining high ethical standards and customer focus.

Qualifications

• Bachelor's degree in related field, or equivalent work experience, preferred.
• 4+ years experience in related field, preferred.
• Strong background and understanding of IT including servers, databases, networking, and their relation to facility and security technology software such as Lenel’s OnGuard and JLL’s IntelliCommand.
• Must have a proven track record in successfully providing programming and service support.
• Knowledge and experience in Lenel and Milestone preferred.
• Firm understanding of the balance between business and security.
• Broad security knowledge in manufacturing and distribution (supply chain).
• Ability to resolve problems and develop process improvements.
• High ethical standards.
• Excellent planning and organizational skills.
• Able to leverage best practices to address complex processes and issues.
• Committed to customer focus and operational excellence.
• Excellent verbal and written communication skills.
• Strong team-building skills.
• Strong computer skills, specifically MS Office 365 programs.
• Willing and able to travel up to 10%.

Responsibilities

• Acts as the in-house facility and security systems technical programming expert.
• Acts as the main point of contact for new system programming and provides master level systems knowledge.
• Programming knowledge for access control, video surveillance, smart building and visitor management systems.
• Provides programming support for AI related projects.
• Provides programming services to the field for system onboarding.
• Works in coordination with the other departments.
• Works in coordination with Manager, Security Technology, to review proposals and how they would impact the facility and security systems strategy.
• Maintains log of system licenses and passwords.
• Maintains web service SSL certificates for application servers.
• Acts as the in-house service technical expert.
• Act as the main point of contact for all facility and security technology service related issues throughout the Enterprise.
• Receive calls from all facilities globally regarding service issues.
• Create solutions for remedying service issues permanently in lieu of band-aiding issues.
• Determine what type of system is on-site and engage appropriate vendor.
• Maintains a thorough understanding of the service expectations for each business unit.
• Monitors service calls and service call progress through web service portal.
• Provide updates to the field locations on the status of their service call.
• Follow up with vendors to make sure service calls and issues are resolved within the set expectations for resolution.
• Review service invoices to make sure they are in compliance with established MSA pricing.
• Maintain service log and service updates in the ServiceNow website.
• Provide system audits Identify locations with repeat service issues and report them to Manager, Security Technology.
• Provide weekly service audit reports to regional Security Technology Managers.
• Provides expert guidance regarding the roll-out of facility and security technology software.
• Designs regional server architecture.
• Designs communication server architecture.
• Coordinates with IT regarding standard IT infrastructure.
• Provides compliance with IT Network and Cyber Security, Quality and Regulatory, IT & Legal Risk, Environmental Health & Safety and Operations standards.
• Understand and provides expert guidance on systems integration including, but not limited to access control hardware, video surveillance hardware, intrusion detection hardware, building management systems, building automation systems and other 3rd party software applications.
• Field training support as needed.

Skills

Strong verbal and written comms

Excellent planning

Organizational skills

Strong team-building

Customer focus

Operational excellence

High ethical standards

Problem solving

Travel up to 10%

Education

Bachelor's degree in related field

Tools

Lenel OnGuard

Milestone

JLL IntelliCommand

MS Office 365

Job description

The Cardinal Health Facility and Security Technology team seeks an Advisor to aid in protecting assets and information. You will support global security and corporate real estate, handling programming, service, and design for facility and security systems across the enterprise.

You will collaborate with IT and vendors, ensure service level adherence, and drive improvements to security technology implementations while maintaining high ethical standards and customer focus.