Facilities & Ops Manager - Communications & Transportation

Erickson Senior Living; New Providence (NJ); On-site; USD 83,558 - 85,000; Full time

Benefits offered by this job

Diversity & inclusion culture

On-site health centers & well-being

PTO + volunteer hours

Education assistance & courses

Growth opportunities

Job summary

Lantern Hill by Erickson Senior Living is seeking a dynamic Facilities Manager to lead Communications and Transportation, driving operational excellence and exceptional service for residents, staff and the community. You will guide performance, oversee budgets, and foster staff development in a fast-paced environment.

The role requires overseeing two departments, strong leadership, and a commitment to safety and quality.

Qualifications

• Minimum of 3 years of experience in dining room management, service, and sanitation.
• Current Serv-Safe certification or state-specific equivalent preferred.
• Availability to work weekends and holidays is required.
• Proven ability to supervise multiple venues and manage large teams.
• Be able to lift and/or move objects weighing up to 25 pounds.
• Experience working in a continuing care environment is required.

Responsibilities

• Oversee the daily operations of Communications and Transportation, ensuring efficiency, safety, and exceptional service delivery.
• Partner with the Director to track performance metrics, analyze data, and continuously improve quality and productivity.
• Ensure departments meet financial targets and reporting deadlines.
• Lead both supervisor and team meetings, keeping staff informed, aligned, and engaged.
• Conduct regular quality assurance checks through resident feedback, surveys, and inspections.
• Drive employee performance through coaching, timely evaluations, training, and corrective actions (up to and including termination).
• Champion succession planning and career development for team members.

Skills

Leadership

Budget management

Customer service

Data analysis

Problem solving

Communication

Multitasking

Education

Serv-Safe certification

Tools

Microsoft Office

Job description

Lantern Hill by Erickson Senior Living is seeking a dynamic Facilities Manager to lead Communications and Transportation, driving operational excellence and exceptional service for residents, staff and the community. You will guide performance, oversee budgets, and foster staff development in a fast-paced environment.

The role requires overseeing two departments, strong leadership, and a commitment to safety and quality.