Facilities Operations Specialist I

LE0010 Stanford Health Care; Palo Alto (CA); On-site; USD 95,000 - 125,000; Full time

Job summary

Stanford Health Care is seeking a Business Analyst (Facilities Operations Specialist) to turn complex facility and project data into actionable insights that guide growth, space strategy, and development initiatives.

You will develop dashboards and reports, collaborate with planners and licensing professionals, and support executive decision-making with data analyses and portfolio reporting.

Qualifications

• Bachelor’s degree from an accredited college or university required.
• 1–2 years of data analysis, reporting, or facilities ops support experience required.
• Exposure to relational databases and BI tools preferred.

Responsibilities

• Perform data entry, cleansing, reconciliation and quality checks for asset, work order, occupancy and energy data.
• Maintain report documentation, data dictionaries and SOPs.
• Assist with building, updating and testing dashboards and metrics reports.
• Monitor data quality issues and conduct root-cause analysis under supervision.
• Develop and maintain Excel/Power BI tools for reporting and analysis.
• Provide customer service to end users and manage a reporting queue.

Skills

Data analysis

Power BI

Excel

MS Access

Stakeholder communication

Education

Bachelor’s degree

Tools

Power BI

Excel

Access

Reporting tools

Job description

Day - 08 Hour (United States of America) This is a Stanford Health Care job.

Turn data into decisions that shape the future of healthcare.

As a Business Analyst (Facilities Operations Specialist) supporting Facilities Planning & Design, you will transform complex information into actionable insights that help guide Stanford Medicine’s growth, space strategy, and development initiatives.

In this highly collaborative role, you will turn complex facility, project, and regulatory data into insights that help shape the future of Stanford Medicine's healthcare environments.

Develop dashboards, reports, and performance metrics that provide visibility into facilities planning, licensing activities, project progress, and operational performance.

Partner with planners, project managers, and licensing professionals to identify trends, mitigate risks, and drive process improvements.

Support executive decision-making through data analysis, presentations, portfolio reporting, and actionable recommendations.

Track key milestones, KPIs, entitlement activities, and forecasting efforts across a diverse portfolio of planning and development initiatives.

Leverage expertise in data analytics, Power BI, Excel, reporting tools, and stakeholder communication to deliver meaningful business insights.

The Facilities Services division enhances health through leadership, collaboration, and innovation. Our team offers essential non-clinical support 24/7, ensuring safe operations and planning for future needs. We represent the intersection of planning, construction, general services, and facilities operations.

Learn more about Facilities Services at: Facilities Services | Stanford Health Care.

The Facilities Planning & Design (FPD) business unit leads the planning, design, and improvement of Stanford Health Care’s spaces to advance excellence in care, innovation, and experience. With expertise across Planning, Design, Land Use & Licensing, Art, Wayfinding, Signage, and Facilities Administration, FPD turns vision into reality, creating functional, compliant, and inspiring environments aligned with Stanford Medicine’s mission.

A Brief Overview

The Facilities Operations Specialist I will be responsible for managing various operational tasks, process improvements, and documentation to support the efficiency and effectiveness of Facilities Services. This position requires strong analytical skills, attention to detail, and the ability to communicate effectively with internal and external stakeholders.

Locations

Stanford Health Care

What you will do

• Perform data entry, cleansing, reconciliation, and quality checks for asset, work order, occupancy, and energy-related data.
• Maintain report documentation, data dictionaries, and standard operating procedures (SOPs).
• Assist with building, updating, and testing dashboards and metric reports.
• Monitor and elevate data quality issues; conduct initial root-cause analysis under supervision and track remediation.
• Develop and maintain Excel/Power BI-based tools for reporting and analysis.
• Provide customer service to end users, triage requests, and maintain a reporting request queue.
• Submit requisitions in Workday for purchase orders and purchase order changes.
• Processes and tracks invoices and permits to ensure timely payment to vendors and county agencies.
• Support compliance with data privacy, security, and audit requirements; contribute to standardization and continuous improvement.

Education Qualifications

• Bachelor’s degree from an accredited college or university required.

Experience Qualifications

• One to two (1–2) years of experience in data analysis/reporting or facilities operations support (internship/co‑op experience acceptable) required.
• Exposure to relational databases and business intelligence tools preferred.
• Prior healthcare experience a plus.

Required Knowledge, Skills and Abilities

Proficiency with MS Excel (pivot tables, lookups), Access, PowerPoint, and Word. Strong attention to detail, data quality, and organizational skills; ability to follow SOPs and manage multiple tasks with supervision. Clear written and verbal communication; customer service orientation. Ability to work collaboratively and learn quickly; curiosity to improve processes.

Preferred Knowledge, Skills and Abilities

Familiarity with facilities management systems and Internet of Things (IoT) concepts preferred.

These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient‑experience and represents a framework for patient‑centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer

Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non‑discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale

Generally starting at $45.08 - $58.61 per hour

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