Facilities Operations & Security Specialist

BBVA; New York (NY); On-site; USD 100,000 - 110,000; Full time

Job summary

BBVA is seeking a General Services Associate in the New York office to support daily facility operations, physical security, mail and asset management, and office services. You will collaborate with employees, building management, vendors, and contractors to maintain a secure, efficient workplace.

The role requires a Bachelor's Degree and experience with Microsoft Office tools, enterprise security concepts, and strong customer service and organization skills.

Qualifications

• Bachelor's Degree required.
• Proficiency with Microsoft Office, Excel, email, Google Docs, and general internet tools.
• Working knowledge of physical security, access control, mailroom, and facility operations.
• Strong customer service, communication, organizational, and problem-solving skills.
• Dependable team player who follows procedures, works efficiently, and maintains attention to detail.
• Ability to work with employees, vendors, contractors, and building management in a professional manner.

Responsibilities

• Manage building access, including employee access cards, visitor badges, terminations, key control, door security, alarms, and quarterly access audits.
• Monitor security surveillance and support building emergency procedures, fire drills, and evacuations.
• Coordinate visitor and vendor access and ensure compliance with building security requirements.
• Receive, sort, distribute, and track packages while maintaining accurate incoming and outgoing shipment records.
• Tag, track, and inventory furniture, equipment, and other fixed assets; maintain records in the Fixed Assets System and investigate inventory discrepancies.
• Coordinate equipment deliveries, internal moves, relocations, and asset changes.
• Coordinate facility maintenance and repairs with building management, vendors, and contractors; monitor maintenance agreements and vendor performance.
• Maintain office and lunchroom supplies and provide general office and reception support.
• Assist with facility projects, including office reconfigurations, relocations, and space optimization.
• Maintain accurate records, spreadsheets, logs, and documentation using Microsoft Office, Google Docs, email, and other systems.
• Perform physical duties, including lifting and moving items weighing up to 50 pounds.

Skills

Customer service

Communication

Organizational

Problem-solving

Team player

Professional demeanor

Education

Bachelor's Degree

Tools

Microsoft Office

Excel

Google Docs

Email

Job description

BBVA is seeking a General Services Associate in the New York office to support daily facility operations, physical security, mail and asset management, and office services. You will collaborate with employees, building management, vendors, and contractors to maintain a secure, efficient workplace.

The role requires a Bachelor's Degree and experience with Microsoft Office tools, enterprise security concepts, and strong customer service and organization skills.