General Services Associate

BBVA; New York (NY); On-site; USD 100,000 - 110,000; Full time

Job summary

BBVA is seeking a General Services Associate in the New York office to support daily facility operations, physical security, mail and asset management, and office services. You will collaborate with employees, building management, vendors, and contractors to maintain a secure, efficient workplace.

The role requires a Bachelor's Degree and experience with Microsoft Office tools, enterprise security concepts, and strong customer service and organization skills.

Qualifications

• Bachelor's Degree required.
• Proficiency with Microsoft Office, Excel, email, Google Docs, and general internet tools.
• Working knowledge of physical security, access control, mailroom, and facility operations.
• Strong customer service, communication, organizational, and problem-solving skills.
• Dependable team player who follows procedures, works efficiently, and maintains attention to detail.
• Ability to work with employees, vendors, contractors, and building management in a professional manner.

Responsibilities

• Manage building access, including employee access cards, visitor badges, terminations, key control, door security, alarms, and quarterly access audits.
• Monitor security surveillance and support building emergency procedures, fire drills, and evacuations.
• Coordinate visitor and vendor access and ensure compliance with building security requirements.
• Receive, sort, distribute, and track packages while maintaining accurate incoming and outgoing shipment records.
• Tag, track, and inventory furniture, equipment, and other fixed assets; maintain records in the Fixed Assets System and investigate inventory discrepancies.
• Coordinate equipment deliveries, internal moves, relocations, and asset changes.
• Coordinate facility maintenance and repairs with building management, vendors, and contractors; monitor maintenance agreements and vendor performance.
• Maintain office and lunchroom supplies and provide general office and reception support.
• Assist with facility projects, including office reconfigurations, relocations, and space optimization.
• Maintain accurate records, spreadsheets, logs, and documentation using Microsoft Office, Google Docs, email, and other systems.
• Perform physical duties, including lifting and moving items weighing up to 50 pounds.

Skills

Customer service

Communication

Organizational

Problem-solving

Team player

Professional demeanor

Education

Bachelor's Degree

Tools

Microsoft Office

Excel

Google Docs

Email

Job description

About the job: Position Summary

The General Services Associate supports daily facility operations, physical security, mail and package distribution, asset management, office services, and facility projects. This position works closely with employees, building management, vendors, and contractors to maintain a safe, secure, and efficient workplace.

Essential Duties & Responsibilities

• Manage building access, including employee access cards, visitor badges, terminations, key control, door security, alarms, and quarterly access audits.
• Monitor security surveillance and support building emergency procedures, fire drills, and evacuations.
• Coordinate visitor and vendor access and ensure compliance with building security requirements.
• Receive, sort, distribute, and track USPS, FedEx, UPS, DHL, certified mail, and other packages while maintaining accurate incoming and outgoing shipment records.
• Tag, track, and inventory furniture, equipment, and other fixed assets; maintain records in the Fixed Assets System and investigate inventory discrepancies.
• Coordinate equipment deliveries, internal moves, departmental relocations, and asset changes.
• Coordinate facility maintenance and repairs with building management, vendors, and contractors; monitor maintenance agreements and vendor performance.
• Maintain office and lunchroom supplies and provide general office and reception support.
• Assist with facility projects, including office reconfigurations, relocations, and space optimization.
• Maintain accurate records, spreadsheets, logs, and documentation using Microsoft Office, Google Docs, email, and other systems.
• Perform physical duties, including lifting and moving items weighing up to 50 pounds.

Qualifications

• Bachelor's Degree required.
• Proficiency with Microsoft Office, Excel, email, Google Docs, and general internet tools.
• Working knowledge of physical security, access control, mailroom, and facility operations.
• Strong customer service, communication, organizational, and problem-solving skills.
• Dependable team player who follows procedures, works efficiently, and maintains attention to detail.
• Ability to work with employees, vendors, contractors, and building management in a professional manner.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

With respect to this position in our New York Office, the expected base salary ranges from $100,000 to $110,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.

*Employment eligibility to work with BBVA in the U.S. is required as the company will not pursue visa sponsorship for these positions Legal requirements It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.

Pay Transparency Policy Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information (41 C.F.R. 60-1.35 (c)).

Individuals with Disabilities

BBVA USA, BBVA Securities Inc., and BBVA S.A. New York Branch invite all interested and qualified applicants to apply for employment opportunities. If you are a U.S.-based job seeker with a disability who is unable to use our online tools to search and apply for jobs, please contact us by emailing: [e-mail] or by calling toll-free (in the U.S.) 1-844-664-9275. Please indicate the specific type of assistance needed*. *The disability access telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related or technical issues, will not receive a response.

EEO Statement

BBVA USA, BBVA Securities Inc., and BBVA S.A. New York Branch have a firm and unwavering policy to provide equal employment opportunity without regard to age, citizenship, color, disability, ethnic origin, gender, gender identity and expression, marital status, nationality, national origin, race, religion, sexual orientation, genetic predisposition, protected veteran status, or any other status or classification protected by federal, state or local law. This policy includes all job groups, classifications and organizational units. With regard to employment, this policy extends to applicants and covers our recruiting, hiring, promotion, transfer, demotion, discipline, termination, benefits, compensation and training practices as well as social and recreational activities. View the "EEO is the Law" & "View the EEO is the Law Supplement Poster" poster. BBVA USA, BBVA Securities, Inc., and BBVA NY are equal opportunity and affirmative action employer.

We are more than 121,000 colleagues across 25 countries, working in multidisciplinary teams where we understand the importance of work-life balance. We support our clients in the energy transition and are committed to inclusive growth. We are pioneers in adopting disruptive technologies that will shape the financial industry. Dare to define the future of banking!