Facilities Operations Manager - Jackson, MS

Canopy Children's Solutions; Jackson (MS); On-site; USD 65,000 - 88,000; Full time

Job summary

Canopy Children's Solutions in Mississippi seeks a Facilities Operations Manager to oversee maintenance and housekeeping across all buildings, ensuring upkeep, safety, and compliance with JC, CMS, EPA, OSHA and other agencies.

The role includes supervising staff and contractors, managing modification plans, and reporting operating costs for approvals, with a commitment to staff development and service excellence.

Responsibilities

• Establish preventive and corrective maintenance schedules and prioritize reports to minimize disruption.
• Create preventative maintenance detailed work instructions including tasks, time, tools and materials.
• Monitor the maintenance software-based work order system and assign tickets to technicians.
• Perform inspections to ensure safety, compliance and operational readiness.

Job description

Education

Founded in 1912 as an adoption agency, Canopy Children's Solutions is Mississippi’s most comprehensive nonprofit provider of children’s behavioral health, educational, and social service solutions. Canopy employs a diverse group of mission-driven individuals committed to honoring the voice of Mississippi children and families. Being an integral part of the Canopy team involves committing to the Core Values that drive our organization forward:

• The voice of our children and families always comes first
• Relationships matter and our differences make us stronger
• We take great joy in service to others
• Our families and our communities deserve our very best

Education

Founded in 1912 as an adoption agency, Canopy Children's Solutions is Mississippi’s most comprehensive nonprofit provider of children’s behavioral health, educational, and social service solutions. Canopy employs a diverse group of mission-driven individuals committed to honoring the voice of Mississippi children and families. Being an integral part of the Canopy team involves committing to the Core Values that drive our organization forward:

• The voice of our children and families always comes first
• Relationships matter and our differences make us stronger
• We take great joy in service to others
• Our families and our communities deserve our very best

Canopy has been designated a Great Place to Work® for the fifth consecutive year and is one of only eight companies in Mississippi to qualify for this certification in 2025-2026. Canopy’s employees are charged with building a healthy work culture within their teams, that focus on trust, and the collective goal of helping kids thrive and families to overcome extraordinary challenges.

We offer a comprehensive benefits package for all eligible full-time employees. Benefits include, but are not limited to:

• Competitive Compensation
• 403b Retirement Plan with Match
• Medical, Dental, Vision Insurance
• PTO/Vacation
• Employee Wellness Program and Counseling Services

Facilities Operations Manager - Position Overview

• The Facilities Operations Manager is responsible for the organization, direction, and daily operation of the maintenance and housekeeping activities utilized throughout the organization.
• In this role, the Facilities Operations Manager will ensure the upkeep, safety, and cleanliness of all buildings. The Facilities Operations Manager will maintain compliance with applicable regulatory, organizational requirements, including Joint Commission (JC), Center for Medicaid Services (CMS), Environmental Protection Organization (EPA), State and Local agencies, The Occupational Safety and Health Administration (OSHA), etc.
• The Facilities Operations Manager is responsible for supervising the housekeeping and maintenance staff and all contractors, including construction and landscaping.
• The Facilities Operations Manager will oversee modification plans and repair activities and report operating costs to the Statewide Director of Facilities for approvals.
• The Facilities Operations Manager must demonstrate leadership and a positive working relationship with all staff. They will assist in developing staff to maximize productivity and effectiveness and be committed to the ongoing pursuit of excellence in service quality.

Job Responsibilities

• Establish preventive and corrective maintenance schedules and prioritize reports and maintenance work to minimize disruption of Canopy’s operations.
• Create preventative maintenance detailed work instructions including tasks, time, tools and materials required.
• Monitor the maintenance software-based work order tracking system and assign tickets to technicians.
• Perform inspections to