Facilities Operations Manager - Fitness Club

Chelsea-Piers-New-Yor; New York (NY); Presencial; USD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Complimentary All-Access Membership to

Discounts on in-club services

Descripción de la vacante

Chelsea Piers Fitness is seeking a Housekeeping Manager to lead a 15+ person team, ensuring impeccable cleanliness and a hands-on leadership approach. You will manage schedules, payroll, and daily operations while guiding staff performance and delivering exceptional service to our members.

In this role you will oversee maintenance tasks, uphold OSHA standards, coordinate with the Operations Manager, and support event operations with effective vendor and inventory management.

Formación

• Prior housekeeping or janitorial experience.
• Basic maintenance experience and cleaning machine operation.
• Excellent communication, leadership, coaching, and conflict-resolution skills; strong team player.
• Time- and project-management skills; able to work under limited supervision.
• Commitment to exceptional service for members and support for staff.
• Flexibility to work varied shifts and overtime.
• Neat appearance; punctual and motivated.
• Able to lift 50–65 pounds.

Responsabilidades

• Management of Housekeeping Team: Hire, train, and conduct regular performance reviews for all direct reports.
• Build and post the Housekeeping schedule, arrange coverage for sick calls, and run weekly payroll.
• Communicate via Microsoft Teams with Housekeeping Associates and other department’s staff.
• Oversee Housekeeping Associates in their daily duties, including opening/closing shifts and responsibilities.
• Provide on-the-spot feedback, training, and recognition based on daily performance.
• Swiftly rectify member or staff complaints around cleanliness, staff behavior, and facility repairs.
• Run monthly Housekeeping staff meetings and routine trainings to keep the team prepared and connected.
• Facility Maintenance & Operations: Keep facilities clean, safe, and in like-new condition.
• Possess exemplary knowledge of OSHA safety standards to ensure maintenance and work are done in a safe manner.
• Schedules special projects and distributes tasks fairly to Housekeeping Associates.
• Serve as first point of escalation for emergencies and troubleshoot issues; coordinate larger repairs with the Operations Manager.
• Day-to-day Business Operations: Submit reports and manage vendor contracts/services; track supplies.
• Work with Operations Manager to ensure inventory management and payroll costs align with budgets.
• Partner with Marketing, Events, and Operations Managers to support event operations and maintain inventory.

Conocimientos

Housekeeping

Team leadership

Communication

Safety compliance

Time management

Descripción del empleo

Chelsea Piers Fitness is seeking a Housekeeping Manager to lead a 15+ person team, ensuring impeccable cleanliness and a hands-on leadership approach. You will manage schedules, payroll, and daily operations while guiding staff performance and delivering exceptional service to our members.

In this role you will oversee maintenance tasks, uphold OSHA standards, coordinate with the Operations Manager, and support event operations with effective vendor and inventory management.