Facilities Operations Manager: Cleaning & Quality

ABM industries; Richmond (TX); On-site; USD 75,000 - 110,000; Full time

Job summary

ABM Industries is seeking a Project Manager to oversee a facility operations node or market, ensuring quality control and client satisfaction. You will manage day-to-day operations, escalations, training, staffing, and site coverage across multiple shifts.

The role requires 3+ years of leadership experience, strong communication, and proficient use of Outlook, Skype, Teams, Excel, Chime, and SharePoint. A valid driver license and reliable transportation are required.

Qualifications

• 3+ years’ experience in leadership and team building.
• Excellent written and in person communication skills.
• Good computer skills and knowledge of software programs – Outlook, Skype, Teams, Excel, Chime, SharePoint.
• Bi-lingual/multi-lingual a plus.
• Must have valid driver license.
• Must have reliable transportation.
• Ability to work long hours and be available 7 days a week.
• Ability to Multitask.
• Works well under pressure.
• Strong self-management skills.
• Must be organized and detailed oriented.

Responsibilities

• Ensures that all open positions are posted in a timely manner to backfill to avoid under target staffing levels and possible impact to service and site.
• Manages Payroll related items.
• Manages Employee concerns.
• Addresses any corrective action with employees.
• Weekly quality control inspections of facility and follows up on findings for correction.
• Ensures route cards are provided and maintained for the site.
• Maintains strong client relationship.
• Ensures cleaning supplies and equipment are maintained, laundered, or replaced as needed.
• Ensures touchpoint cleaning check lists are posted and retained for audits.
• Follows up on escalations and shares updates with national team and SPM.
• Schedules weekly walks with client site leader for QC inspections.
• Manages product/supply ordering for site.

Skills

Leadership

Communication

Multitasking

Time management

Tools

Outlook

Skype

Teams

Excel

Chime

SharePoint

Job description

ABM Industries is seeking a Project Manager to oversee a facility operations node or market, ensuring quality control and client satisfaction. You will manage day-to-day operations, escalations, training, staffing, and site coverage across multiple shifts.

The role requires 3+ years of leadership experience, strong communication, and proficient use of Outlook, Skype, Teams, Excel, Chime, and SharePoint. A valid driver license and reliable transportation are required.