Facilities Operations Manager

Jones Lang LaSalle Incorporated; Washington (District of Columbia); Hybrid; USD 76,000 - 110,000; Full time

Benefits offered by this job

401(k) plan with matching company

Medical, Dental & Vision Care

Paid parental leave

PTO and Holidays

Daily Pay

Job summary

Jones Lang LaSalle Incorporated seeks a Facilities Operations Manager to oversee the operation and maintenance of properties, ensuring client directives are met and service levels are achieved. The role requires coordinating with the Client Facility Manager to optimize performance and allocate resources effectively.

The position emphasizes leadership, vendor management and adherence to safety, with 40% travel to Lewiston, ID and Spokane, WA, and a strong focus on client satisfaction and cost

Qualifications

• Bachelor’s degree required.
• 4+ years industry experience in corporate, service provider or consulting.
• General knowledge of building systems (mechanical/electrical).
• Proficient in MS Office, Excel, SharePoint, Teams and CMMS systems.

Responsibilities

• Lead operations and maintenance for all facility systems across a dispersed regional portfolio.
• Maintain client satisfaction and positive relationships across the portfolio.
• Oversee contract compliance, vendor performance, SLAs and KPI achievement.
• Coordinate with Client Facility Manager to ensure timely portfolio oversight.
• Support short/long-term projects and cost reduction initiatives.
• Perform site inspections monthly/quarterly/annually.

Skills

Leadership

Vendor management

Client relations

MS Office

CMMS

Education

Bachelor’s degree

Tools

CMMS

MS Office

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Location and travel: This hybrid role requires 40% travel to facilities in Spokane, WA; Lewiston, ID and the surrounding area. Mileage will be reimbursed or a car rental option provided for overnight travel.

What this job involves: The Facilities Operations Manager will oversee the management and operation of properties and personnel in alignment with Client directives and established standards and procedures. Collaborate with the Client Facility Manager to deliver exceptional services in property operation and maintenance, encompassing customer/client relations, facility upkeep, project coordination, procurement processes, and vendor management. This role is instrumental in ensuring optimal property performance and client satisfaction through efficient resource allocation and strategic decision-making.

Your day-to-day tasks will include:

• Provide leadership and direction for the efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety in a dispersed regional portfolio.
• Maintain client satisfaction with delivery of facility services and support Client programs. Develop and maintain a positive client relationship.
• Provides contract, JLL corporate and account compliance management and quality control with vendor partners. Meet site Key Performance Indicators (KPIs) and monitor Service Level Agreements (SLAs) to identify potential challenges and plan corrective actions accordingly.
• Partner with Client to ensure overall oversight of portfolio is well maintained in a timely manner.
• Demonstrate strong collaboration and teamwork within regional team to drive overall account team success.
• Facilitate work order management for maintenance team and vendors.
• Enforce all Company policies and safety training requirements.
• Implement and monitor hazard control and team safety practices, ensure compliance with local codes, regulations and company policies.
• Support the Client in the implementation and execution of short and long-term projects
• Support Client programs, processes and procedures that reduce short and long term operating costs and increase productivity.
• Oversee and execute the appropriate monthly/quarterly/annual on- site inspections.

Requirements:

• Bachelor’s degree
• Minimum of 4 years industry experience required either in the corporate environment, third party service provider or as a consultant
• General knowledge of building systems (mechanical and electrical systems).
• Proficient and skilled in MS Office, Excel, Share Point, Teams, etc. and CMMS systems

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position:

76,100.00 – 110,400.00 USD per year

Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Lewiston, ID, Spokane, WA

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.