Facilities Operations Manager

JLL; Long Beach (CA); On-site; USD 100,000 - 122,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Daily Pay

Job summary

JLL in Costa Mesa, CA is seeking a Facilities Operations Manager to oversee regional property operations, maintenance, and vendor management, aligned with client directives.

You will lead a dispersed team, ensure safety, monitor KPIs and SLAs, and support cost-reducing projects while maintaining client satisfaction.

Qualifications include a Bachelor's degree and at least 4 years of experience in building systems; proficiency in MS Office and CMMS is essential.

Qualifications

• Bachelor's degree required.
• Minimum of 4 years industry experience in corporate, third party or consulting environments.
• General knowledge of building systems (mechanical and electrical).
• Proficient in MS Office, Excel, SharePoint, Teams; CMMS experience preferred.

Responsibilities

• Lead operations and maintenance of facility systems across a dispersed regional portfolio.
• Develop and maintain strong client relationships and satisfaction.
• Ensure contract compliance, vendor performance, and adherence to KPI/SLA targets.
• Collaborate with Client to oversee portfolio and respond timely to issues.
• Foster teamwork within the regional account to drive success.
• Manage work order flow for maintenance and vendors.
• Enforce company policies and safety training requirements.
• Support short and long term client projects and cost-reduction initiatives.
• Oversee periodic on-site inspections (monthly/quarterly/annual).

Skills

Leadership

Facility operations

Vendor management

MS Office

Excel

CMMS

Team collaboration

Education

Bachelor's degree

Tools

CMMS systems

SharePoint

MS Teams

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

The Facilities Operations Manager will oversee the management and operation of properties and personnel in alignment with Client directives and established standards and procedures. Collaborate with the Client Facility Manager to deliver exceptional services in property operation and maintenance, encompassing customer/client relations, facility upkeep, project coordination, procurement processes, and vendor management. This role is instrumental in ensuring optimal property performance and client satisfaction through efficient resource allocation and strategic decision-making.

Your day-to-day tasks will include:

• Provide leadership and direction for the efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety in a dispersed regional portfolio.
• Maintain client satisfaction with delivery of facility services and support Client programs. Develop and maintain a positive client relationship.
• Provides contract, JLL corporate and account compliance management and quality control with vendor partners. Meet site Key Performance Indicators (KPI's) and monitor Service Level Agreements (SLA's) to identify potential challenges and plan corrective actions accordingly.
• Partner with Client to ensure overall oversight of portfolio is well maintained in a timely manner.
• Demonstrate strong collaboration and teamwork within regional team to drive overall account team success.
• Facilitate work order management for maintenance team and vendors.
• Enforce all Company policies and safety training requirements.
• Implement and monitor hazard control and team safety practices, ensure compliance with local codes, regulations and company policies.
• Support the Client in the implementation and execution of short and long-term projects
• Support Client programs, processes and procedures that reduce short and long term operating costs and increase productivity.
• Oversee and execute the appropriate monthly/quarterly/annual on- site inspections.

Requirements:

• Bachelor's degree
• Minimum of 4 years industry experience required either in the corporate environment, third party service provider or as a consultant
• General knowledge of building systems (mechanical and electrical systems).
• Proficient and skilled in MS Office, Excel, Share Point, Teams, etc. and CMMS systems

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

100,000.00 - 122,400.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site - Costa Mesa, CA, Long Beach, CA, Newport Beach, CA, Santa Ana, CA

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ('JLL') is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.