Facilities Operations Lead: Member Experience & Safety

Life Time Inc.; Frontenac (MO); On-site; USD 40,000 - 56,000; Full time

Job summary

Life Time Inc. in Frontenac, MO, is seeking a Facility Operations Assistant Manager to support the Facility Operations Manager in delivering clean, functional clubs and exceptional member service.

The role involves supervising staff, coordinating schedules, and stepping in when the Manager is away. You will help manage spaces, mentor team members, assist with safety and compliance, and participate in weekly meetings.

Qualifications

• High School Diploma or GED required.
• CPR/AED certification required within the first 30 days of hire.
• 1 year of customer service experience.
• AFO certification required.
• CPO license within 3 months of hire.

Responsibilities

• Assists staff in maintaining locker rooms, fitness floors, common areas, and amenities.
• Responds to member feedback with urgency and provides follow up communication with solutions.
• Assists the manager with monthly and annual budget recommendations.
• Assists in training team members through providing ongoing training, coaching, counseling, and continuous feedback.
• Serves on the club Safety Committee ensuring policies and regulations are in compliance with OSHA regulations.
• Assists with the recruiting and interviewing for the Operations department.
• Attends weekly department head, Operations department, and "all club" meetings.
• Builds positive relationship with members while gathering feedback.
• Coordinates and creates Operations staff schedules.

Skills

Customer service

Training & coaching

Scheduling

Safety compliance

Communication

Education

High School Diploma or GED

College degree in business, hospitality, or related field

Job description

Life Time Inc. in Frontenac, MO, is seeking a Facility Operations Assistant Manager to support the Facility Operations Manager in delivering clean, functional clubs and exceptional member service.

The role involves supervising staff, coordinating schedules, and stepping in when the Manager is away. You will help manage spaces, mentor team members, assist with safety and compliance, and participate in weekly meetings.