Facilities Manager - OTB NAM

OTB; New York (NY); On-site; USD 105,000 - 110,000; Full time

Job summary

OTB Group North America is seeking a Facilities Manager to lead maintenance for all retail locations and the corporate office. You will manage vendor relationships, budgets, and project timelines while coordinating with SPID, Interior Design, and Retail Ops to protect brand integrity and operational efficiency.

The role requires multi-site experience, strong negotiation and communication skills, and the ability to prioritize urgent needs across locations.

Qualifications

• 3+ years of experience as a Facilities Manager and/or Project Manager in retail or luxury settings.
• Bachelor's degree or equivalent combination of education and experience.
• Strong budget, project management, negotiation, and problem-solving skills.
• Proficient with Microsoft Office (Word, Excel, PowerPoint) including pivot tables and VLOOKUPs.
• Experience with AutoCAD and SAP preferred; able to coordinate multi-site projects.
• Excellent verbal and written communication; able to work extended hours if needed.
• Must be legally eligible to work in the United States.

Responsibilities

• Plan day-to-day and annual maintenance workflows.
• Oversee vendor and contractor relationships and project timelines.
• Coordinate with SPID, Store Management, Interior Design, and Retail Ops.
• Prepare budgets and track costs; manage procurement in SAP.
• Ensure ADA and safety compliance across stores and offices.
• Provide regular status updates to leadership and stakeholders.

Skills

Budget management

Project management

Negotiation

Communication

Problem solving

Time management

Attention to detail

Education

Bachelor's degree

Tools

AutoCAD

SAP

Service Channel

Job description

About OTB Group OTB is an international fashion group comprising the iconic, unconventional brands Diesel, Jil Sander, Maison Margiela, Marni and Viktor&Rolf. It also controls the Staff International and Brave Kid companies and holds a stake in American brand Amiri. OTB – short for "Only The Brave" – believes in the possibility of pushing beyond the frontiers of fashion and style to support the creativity of international talents and express in full the innovative spirit and uncompromising courage of its founder and chairman, Renzo Rosso. With more than 6,000 employees worldwide, the Group is founded on a digital approach centred on the consumer, a concrete long‑term commitment to the creation of a sustainable, technologically driven business, and close attention to social issues through the OTB Foundation.

Purpose

The Facilities Manager is responsible for the overall management and maintenance of all retail store locations and the corporate office, ensuring a safe, efficient, and well‑maintained environment. This role oversees facility operations, manages vendor and contractor relationships, and partners with Store Management to support business objectives. The Facilities Manager communicates clearly with cross‑functional partners – including Store Management, Interior Design, Visuals, and Retail Operations – on timelines, budgets, and business impact; negotiates with vendors and contractors to expedite projects at the store, regional, and national level; and exercises sound judgment to prioritise urgent needs across stores and the corporate office.

Responsibilities

Functional Planning

• Plan day‑to‑day and annual maintenance workflows
• Establish priorities and objectives for upcoming projects
• Delegate and direct tasks to maximise team output
• Determine and request resources and equipment needed to meet objectives

Maintenance

• Respond to facility issues reported by stores and recommend solutions
• Engage vendors and contractors to meet deadlines cost‑effectively
• Build budgets and timelines for projects
• Maintain consistent follow‑up with vendors and agencies on project execution
• Schedule repairs with sensitivity to store operating hours and business needs
• Diagnose electrical, water, and HVAC issues and work with vendors to ensure optimal outcomes
• Maintain working knowledge of health, safety, building, and fire code requirements

Communication

• Build relationships with Store Management and Regional Managers across all locations
• Keep stakeholders (Project Management, HR, Operations) informed on project status
• Partner with the Visual team to preserve brand image throughout project execution
• Review initial visual tool orders with Store Planning & Interior Design (SPID) and Visual teams
• Provide status updates to leadership as requested
• Partner with the Finance/Control team to ensure budget adherence and reallocate resources to address shifting priorities
• Engage third parties as needed, including building owners and municipal authorities

Operations & Administration

• Manage the maintenance budget
• Create purchase orders in SAP for all project‑related invoices
• Coordinate vendor site visits and track project status
• Monitor the unique maintenance needs (HVAC, fixtures, etc.) of each store location
• Participate in store openings and closingsIssue a monthly report on maintenance activity, including time spent, cost, and stores involved

Legal & Compliance

• Maintain working knowledge of ADA requirements (water leaks, clear pathways, accessible trash/elevator access)
• Ensure safe working conditions for employees and customers

Store Planning & Interior Design (SPID) Support

• Track and report monthly on the financial progress of each project, including all purchase orders, maintaining files on SharePoint for SPID team access
• Support pre‑construction activities (site surveys, landlord document collection, cross‑departmental information gathering)
• Manage and coordinate on‑site construction activities
• Partner with company management, general contractors, subcontractors, and suppliers to ensure projects are completed on time, on budget, and to quality standards
• Close out punch lists, including on‑site travel as needed
• Collect closeout documents and coordinate with landlords on tenant allowances where applicable
• Maintain the vendor database (capabilities, activity history, past projects) under SPID supervision

Qualifications

• 3+ years of experience as a Facilities Manager and/or Project Manager, ideally in a retail, luxury retail, or service‑oriented environment
• Bachelor's degree or equivalent combination of education and experience
• Strong budget management, project management, negotiation, and problem‑solving skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint), including pivot tables and VLOOKUPs
• Working knowledge of AutoCAD and SAP preferred
• Strong project and change management skills, with the ability to prioritise in a fast‑paced, multi‑site environment
• Excellent verbal and written communication skills, with strong attention to detail
• Ability to work extended hours as needed
• Strong knowledge of Service Channel
• Must be legally authorised to work in the United States at the time of application, with proof of eligibility provided upon request; employment is contingent on verification per federal immigration law

Salary Range: $105-110K

Applicants must be legally authorized to work in the United States at the time of application and be able to provide proof of employment eligibility upon request. Employment is contingent upon the successful verification of this authorization in compliance with federal immigration laws.

Equal Employment Opportunity

OTB Group North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, pregnancy, marital or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to fostering an inclusive and diverse workplace and provide reasonable accommodations to qualified individuals with disabilities throughout the application and employment process.

Privacy policy available here: https://apps.otb.net/hr-gdpr/