Facilities Manager- On-Site Westborough, MA

CBRE Group, Inc.; Westborough (MA); On-site; USD 80,000 - 120,000; Full time

Job summary

CBRE Group, Inc. is seeking an on-site Facilities Manager in Westborough, MA to lead a team responsible for daily building operations, preventative maintenance, and safety compliance.

The role focuses on coordinating repairs, managing budgets, and delivering efficient facility services for a portfolio of small to mid-sized buildings, with emphasis on leadership, vendor management, and continuous improvement.

Qualifications

• Bachelor's Degree preferred with 3-5 years of relevant experience.
• In lieu of a degree, a combination of experience and education will be considered.
• Valid driver's license required. Facility Management certification preferred.
• Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive information and convey performance expectations.

Responsibilities

• Provide formal supervision to employees; monitor training and development.
• Schedule and manage team daily activities; set work schedules and deadlines.
• Coordinate and manage facility repairs and maintenance with technicians and vendors.
• Maintain positive client relationships; conduct meetings on unresolved issues.
• Prepare and manage capital projects, operating budgets, and variance reports.
• Perform facility inspections and suggest operational improvements.
• Manage environmental health and safety procedures for facilities.
• Oversee vendor relationships and invoicing; review quotes for parts and labor.
• Conduct process training on maintenance, repairs, and safety best practices.
• Lead by example; align with CBRE RISE values and stakeholder objectives.
• Identify and resolve day-to-day and moderately complex issues.

Skills

Leadership

Staffing & Coaching

Organizational skills

Analytical math skills

Communication

Education

Bachelor's Degree

Facility Management Certification

Job description

Facilities Manager - On-Site Westborough, MA

About the Role:

As a CBRE Facilities Manager, you will manage a team responsible for providing overseeing building operations and maintenance for a facility, campus, or portfolio of small to medium sized buildings.

This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.

What You’ll Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Schedule and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Coordinate and manage facility repairs and maintenance by working with technicians, vendors, and contractors.
• Maintain positive client relationships and conduct meetings on unresolved facility issues.
• Prepare and manage capital projects, operating budgets, and variance reports.
• Perform facility inspections quality assurance following local, state, and federal regulations. Suggest operational efficiencies, repairs, and upgrade opportunities.
• Manage environmental health and safety procedures for facilities.
• Oversee vendor relationships and invoicing procedures. Review price quotes for the procurement of parts, services, and labor for projects.
• Conduct process and procedure training on maintenance, repairs, and safety best practices.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

What You’ll Need:

• Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Valid driver's license required. Facility Management certification preferred.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• Extensive organizational skills with a strong inquisitive mindset.
• Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.