Facilities Manager – Lead Operations & Custodial Team

District of Columbia International School; Washington (District of Columbia); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health and disability insurance

Paid leave

Professional development and planning

Job summary

District of Columbia International School (DCI) is hiring a full-time Facilities Manager to supervise the facilities and custodial team, ensuring clean, safe, and well-maintained spaces. The role includes light maintenance, budget involvement, and coordinating with vendors for timely, quality work.

You will lead approximately ten custodial staff, manage shifts, and ensure service continuity across events and daily operations while reporting to the Director of Infrastructure.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree or equivalent experience preferred.
• Prior supervisory or team leadership experience is highly preferred.
• Two or more years of custodial, facilities, or building maintenance-related experience required, preferably in an educational setting.
• Bilingual in English and Spanish is required.
• Knowledge of building systems (HVAC, electrical, plumbing) and ability to perform minor repairs in electrical, plumbing, and/or carpentry is a plus.
• Ability to use multiple technology platforms and proficiency with G-Suite tools, including Gmail, is preferred.
• Strong written and oral communication skills.
• Ability to work in-person and be available during some non-standard hours, such as early mornings, evenings, and/or weekends as required for facilities projects or school events.
• Valid driver's license with a satisfactory driving record.
• Clear a background check.

Responsibilities

• Supervise facility team members and a custodial team of approximately ten staff members and assist in the event of a team member’s absence.
• Supervise, train, schedule, and evaluate team members’ performance, providing ongoing coaching and support to maintain excellent performance.
• Direct cross-shift custodial operations by implementing structured handoff processes between AM and PM custodial staff, ensuring operational continuity, accountability, and consistent service delivery.
• Collaborate with appropriate team members (e.g. Cafe, Ops, etc.) to schedule custodial staff for special shifts, including breaks, holidays, and summer.
• Approve and review timecards and time-off requests via HR software platforms (e.g. Paylocity) to ensure accuracy and compliance.
• Address and resolve staffing issues or conflicts within the team.
• Conduct regular inspections of the buildings to identify and address maintenance needs promptly.
• Coordinate and oversee routine maintenance, repairs, and renovations as necessary.
• Oversee the efficient use of classroom and office spaces, coordinating with school administration for any rearrangements or special setups as required.
• Liaise with external vendors and contractors for facility-related services, ensuring sufficient quality of work output and timely completion of projects within budgetary constraints.
• Maintain expertise in DCI’s standard operating procedures, ensure they are implemented with fidelity, and work to improve or create new procedures as needed.
• Resolve unexpected facilities and custodial issues professionally and with high-quality customer service.
• Serve as the primary point of contact for all building safety, facilities, and weather-related emergencies, including before/after-hours incidents.
• Assist the Director of Infrastructure in planning & managing the facilities budget with regards to vendor RFPs, contracts, maintenance & repairs, supplies, and any other related fiscal stewardship.
• Conduct regular inspections to verify cleanliness standards, identify deficiencies, and implement corrective actions to maintain high-quality building presentation.
• Assist with the creation, implementation, and oversight of custodial work order systems, work logs, and shift documentation to ensure timely completion of requests, accurate recordkeeping, and effective communication between all custodial team members.
• Model a culture of continuous improvement by proactively evaluating cleaning practices, identifying opportunities to enhance quality, efficiency, and consistency, and implementing best practices across all custodial operations.
• Ensure compliance with federal and local policies, safety regulations, chemical handling procedures, and custodial best practices to ensure a safe working environment for staff and building occupants.
• Resolve unexpected custodial issues professionally and with high-quality customer service.
• Oversee DCI’s internal process and any related tools used to approve, schedule, and plan for on-site events.
• Coordinate staff and logistics plans to ensure that all on-site events have the necessary facilities and custodial support to be successful.
• Foster a welcoming, inclusive, and culturally responsive work environment that reflects the school's mission and values.
• Support multicultural initiatives and school events that celebrate the school's French, Spanish, and Chinese language programs.
• Promote environmentally sustainable office practices and efficient use of school resources.
• Collaborate with school leadership and cross-functional departments to support organizational goals and continuous improvement.
• Perform other duties as assigned in support of the school's operations, mission, and strategic priorities.

Skills

Bilingual English & Spanish

Team leadership

Strong communication

In-person availability

Problem solving

Education

High school diploma or GED

Bachelor’s degree or equivalent experience

Job description

District of Columbia International School (DCI) is hiring a full-time Facilities Manager to supervise the facilities and custodial team, ensuring clean, safe, and well-maintained spaces. The role includes light maintenance, budget involvement, and coordinating with vendors for timely, quality work.

You will lead approximately ten custodial staff, manage shifts, and ensure service continuity across events and daily operations while reporting to the Director of Infrastructure.