Facilities Manager: Cleaning & Operations Leader

Compass Group USA; Wilmington (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Compass Group USA's ESFM division seeks a Facilities Manager to support the healthcare facility's operations, ensuring high-quality services for customers. You will lead the Facility team, oversee daily activities, and drive site standards and vendor relations.

The role requires 3+ years of management experience in facilities or related services, strong customer service, and proficiency with MS Office. The position emphasizes safety, budgeting, and operational excellence.

Qualifications

• High School diploma or GED required; Bachelor’s Degree or equivalent work experience preferred
• Minimum of 3 years management experience with increasing levels of responsibility within facilities services or other service related field preferred
• Ability to meet deadlines and make sound decisions in stressful situations
• Strong customer service skills required with the ability to communicate effectively in verbal and written form
• Ability to identify strong talent that compliments and contributes to the client’s environment
• Experience in working with outside vendors, accounts payable/receivable, and budget management preferred
• Proficiency using MS Office programs including Word, Excel, PowerPoint, Outlook

Responsibilities

• Management duties including the hiring process of the team, professional development within the team, communication with staff members, performance reviews, and personal responsibility for the Facility team
• Office Services including organizing and managing daily activities and events, project and move management, development of office standards and policies and procedures, management of vendor contracts, new hire orientation assistance, communication of events or service announcements, monthly newsletter, and maintenance of intranet pages
• Vendor management including vendor relations, coordination with outside vendors, performance and quality level monitoring, and researching new vendors
• Safety and Security including ensuring safety and security for the facility, emergency response plans, compliance with all local regulatory requirements, function as the after-hours contact for property management, and training of office emergency procedures
• Purchasing and Reporting including managing and tracking all financial reports, attendance, payroll, maintain inventory, service reports and accomplishments

Skills

Management

Customer service

Vendor management

Budget management

Communication

Problem solving

Education

High School diploma

Bachelor’s Degree or equivalent work experience

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Job description

Compass Group USA's ESFM division seeks a Facilities Manager to support the healthcare facility's operations, ensuring high-quality services for customers. You will lead the Facility team, oversee daily activities, and drive site standards and vendor relations.

The role requires 3+ years of management experience in facilities or related services, strong customer service, and proficiency with MS Office. The position emphasizes safety, budgeting, and operational excellence.