Facilities Manager

EMCOR Facilities Services; Waltham (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

EMCOR Facilities Services is seeking a Facilities Manager to lead day-to-day operations, maintenance, and appearance of assigned office and laboratory facilities. You will supervise facility personnel, technicians, and service providers to ensure safe and compliant operation of building systems while delivering a high-quality workplace experience.

The role requires coordinating maintenance, monitoring vendor performance, supporting budget planning, and driving operational excellence across

Qualifications

• Bachelor's degree in FM, Engineering, Building Operations or related field.
• 3–5+ years in facility management or building operations with leadership.
• Experience with office, laboratory, healthcare or industrial facilities preferred.
• Experience supervising facility personnel and managing service providers.
• Knowledge of HVAC, electrical, plumbing, fire protection, and building maintenance.
• Strong communication, organizational and customer service skills.
• Professional credentials such as FMP, CFM, BOMI, OSHA or equivalent.
• Ability to read and interpret safety rules and maintenance instructions.

Responsibilities

• Oversee daily operations and maintenance of assigned facilities to ensure safety and reliability.
• Lead facility staff, assign work, coach, evaluate performance and develop talent.
• Manage on-site service providers and contractors, monitor performance and safety.
• Coordinate maintenance schedules, planned projects, and budget planning.
• Maintain building appearance and workplace experience for occupants.
• Inspect quality and regulatory compliance, review work orders and reports.
• Communicate status to stakeholders and support a customer-focused culture.
• Ensure health, safety and risk management compliance across sites.

Skills

Leadership

Facilities Mgmt

Budgeting

Contractor Mgmt

HVAC/Plumbing

Communication

EHS Knowledge

Regulatory Compliance

Education

Bachelor's degree in Facilities Management or related field

Equivalent trade education and experience

Tools

Microsoft Office

Job description

The Facilities Manager is responsible for overseeing the day-to-day operations, maintenance, and appearance of assigned office and laboratory facilities. This role provides leadership to facility personnel, technicians, and service providers to ensure the safe, efficient, and compliant operation of building systems while delivering a high-quality workplace experience for occupants.

The Facilities Manager serves as the primary site leader for facility operations, coordinating maintenance activities, managing vendor performance, monitoring facility conditions, supporting budget planning, and ensuring operational excellence across assigned properties. The successful candidate will possess strong leadership, communication, problem-solving, and organizational skills with the ability to effectively manage multiple priorities in a dynamic office and laboratory environment.

Position Duties / Responsibilities

• Facility Operations Management - Oversee the daily operation and maintenance of assigned office and laboratory facilities to ensure safe, efficient, and reliable performance. Monitor facility conditions and proactively address issues that may impact occupant comfort, safety, productivity, or regulatory compliance. Ensure all building systems and support services operate effectively and meet organizational standards. Coordinate facility activities to minimize disruption to business operations and research activities.
• Team Leadership & Supervision - Manage and provide direction to facility specialists, technicians, and support personnel. Assign, prioritize, and monitor work activities to ensure timely completion of tasks and projects. Promote a culture of safety, accountability, customer service, and continuous improvement.
• Conduct regular staff meetings, coaching sessions, performance evaluations, and development planning.
• Ensure employees perform duties safely, efficiently, and in accordance with company policies and procedures.
• Vendor & Contractor Management - Manage on-site service providers and contractors responsible for building maintenance, repairs, and specialty services. Monitor contractor performance, quality of work, safety compliance, and adherence to service agreements. Coordinate maintenance schedules, corrective repairs, and planned projects with external vendors. Ensure contractors comply with site-specific safety requirements, work authorization procedures, and regulatory standards.
• Building Appearance & Workplace Experience - Monitor the overall appearance and condition of assigned facilities, both interior and exterior. Identify and address conditions that could detract from maintaining an attractive, professional, and productive work environment. Coordinate corrective actions related to cleanliness, maintenance deficiencies, workplace aesthetics, and occupant concerns. Partner with workplace services teams to enhance employee and visitor experiences throughout the facility.
• Maintenance Oversight & Quality Assurance - Oversee the execution and quality of mechanical, electrical, plumbing, and general maintenance activities performed by internal staff and contracted service providers.
• Perform routine inspections to verify work quality, compliance, and operational effectiveness. Review maintenance reports, inspection findings, and work order data to ensure service standards are consistently achieved. Monitor preventive and corrective maintenance activities to support equipment reliability and facility performance.
• Communication & Stakeholder Management - Communicate effectively with facility staff, building occupants, leadership, contractors, and service providers. Serve as a primary point of contact for facility-related issues, requests, and operational updates. Provide regular status updates regarding maintenance activities, project progress, and facility performance. Foster positive working relationships with stakeholders and support a customer-focused service culture.
• Safety, Compliance & Risk Management - Ensure compliance with all applicable health, safety, environmental, and regulatory requirements. Promote safe work practices and monitor compliance with company safety policies and procedures. Participate in incident investigations, corrective action development, and risk mitigation initiatives. Support emergency preparedness planning and facility response activities.

Qualifications

• Bachelor's degree in Facilities Management, Engineering, Construction Management, Building Operations, Business Administration, or a related field; equivalent trade education and relevant experience will be considered.
• Minimum of 3 to 5 years of facility management, building operations, maintenance supervision, or related leadership experience.
• Experience supporting commercial office, laboratory, life sciences, healthcare, higher education, or industrial facilities preferred.
• Demonstrated experience supervising facility personnel and managing service providers.
• Knowledge of building systems including HVAC, electrical, plumbing, fire protection, and general building maintenance.
• Strong communication, organizational, leadership, and customer service skills.
• IFMA Facility Management Professional (FMP), Certified Facility Manager (CFM), BOMI certification, OSHA certification, or equivalent professional credentials.
• Ability to read and interpret documents such as safety rules, operating maintenance instructions and procedure manuals. Ability to write routine reports and correspond accordingly. Ability to speak effectively before groups of customers or employees of an organization.
• Experience supporting laboratory, pharmaceutical, biotechnology, healthcare, or research facilities.
• Experience with contractor management programs, preventative maintenance planning, and budget administration.
• Knowledge of Environmental Health & Safety (EHS) programs and regulatory compliance requirements.
• Experience with capital projects, tenant improvements, and facility renovations.

Physical Demands

• While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include ability to adjust focus.
• While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; risk of electrical shock; explosives; risk of radiation and vibration.
• The noise level in the work environment is usually moderate.

Equal Opportunity Employer

• As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

Affirmative Action Policy

Please review our Affiantive Action Policy.