Facilities Manager

BGSF; Reston (VA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A leading facilities management company is seeking a Facility Manager in Reston, VA. The role involves overseeing daily operations and maintenance programs, managing staff, and ensuring exceptional customer service. Candidates should have over 5 years of facilities management experience and strong communication skills. Medical, vision insurance, and 401(k) benefits are included.

Qualifications

• Minimum 5 years facilities management experience.
• Ability to manage multiple projects simultaneously.
• Proficiency with Microsoft Office suite.

Responsibilities

• Engage with clients and ensure property maintenance.
• Manage facility staff and assure quality service.
• Develop and administer Property Operating Plan and Budget.

Skills

Facilities management

Strong communication skills

Project management

Customer service

Decision making

Education

Facilities management certification preferred (e.g., IFMA Certified Facility Manager)

Tools

Microsoft Outlook

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Job description

Facility Manager

Location: Reston, VA

Employment type: Full-time

Seniority level: Associate

Job Function: Project Management; Industries: Real Estate and Facilities Services

100% ONSITE

Job Summary

The Facility Manager is responsible for the day‑to‑day administration of policies, procedures and programs that assures a well‑managed, well‑maintained portfolio of building(s). Maximum emphasis is placed on providing a positive response to the concerns and needs of the occupants and quality programs, in coordination and conjunction with the client’s goals and objectives and compliance with the client’s Master Service Agreement.

Responsibilities

• Engage in continual communication interaction with the client, building landlord(s) or managing agent(s) relating to the interior and exterior conditions and appearance of the property(ies).
• Ensure that appropriate disciplines and auditing procedures exist and are updated for all functions managed in accordance with company and client policy and operating standards.
• Assist in the development of and ensure execution of all maintenance programs relating to the interior and exterior conditions and appearance of the properties, assuring the highest levels of customer satisfaction.
• Manage facilities staff and ensure continuous service to building(s).
• Responsible, at all times, for providing staff members, building tenants and client’s with premium customer service.
• Administer programs that effectively measure customer satisfaction with internal/external clients and vendors.
• Develop and administer the Property Operating Plan and Budget, subject to the approval of the Senior Account Leader.
• Collect and analyze reports addressing operational data. Data may be required to provide accurate and current assessment of facility management objectives to clients and senior management.
• Participate in the selection of contract services, vendor negotiation of service agreements and day‑to‑day monitoring of vendor performance, including mail service, reprographics, copier and print services to assure full compliance with standards established within the service agreement.
• Work with staff to set and attain meaningful performance and developmental goals. Monitor the progress of staff goals and provide appropriate support. Address issues of unsatisfactory performance efficiently. Maintain effective two‑way communications between you and your staff and the client.
• Propose compensation recommendations for direct reports.
• Attend and participate in external or in‑house activities, meetings, organization, etc., as approved or directed by account management.
• Responsible for identifying and implementing projects on a national or regional scope that will drive process improvement and/or streamline business processes.
• Oversee mail room and office services operations, work environment, and space utilization management.
• Collaborate with client on Green Initiatives.
• May perform other duties as assigned.

Qualifications

• Minimum 5 years facilities management experience
• Facilities management certification preferred (e.g., IFMA Certified Facility Manager)
• Participation in recognized professional association (e.g. IFMA)
• Strong verbal and written communication skills
• Ability to manage multiple projects simultaneously and make sound, timely decisions
• Proficiency with Microsoft Outlook, Word, PowerPoint and Excel

Working Conditions

Normal working conditions with the absence of disagreeable elements

Benefits

• Medical insurance
• Vision insurance
• 401(k)