Facilities Manager

FirstService Residential; North Bergen (NJ); On-site; USD 75,000 - 80,000; Full time

Job summary

FirstService Residential is seeking a Facilities Manager to oversee maintenance and housekeeping for a community association. You will monitor building systems, identify issues, and coordinate repairs following company procedures.

The role includes leading staff, planning work, and ensuring safety and cleanliness across all common areas. The ideal candidate will have strong organizational and communication skills, 3–5 years in building trades, and proficiency with MS Office.

Qualifications

• High school diploma or equivalent required; technical training is a plus.
• HVAC or similar training or certification may be required.
• 3–5 years in building trades, repair or maintenance work.
• Strong organizational and project management abilities.
• Excellent written and verbal communication skills.
• Advanced Microsoft Office skills and basic budgeting knowledge.

Responsibilities

• Ensure timely maintenance and housekeeping across facilities.
• Lead and train maintenance staff and assign work orders.
• Plan, monitor, and evaluate repair tasks; maintain logs.
• Maintain mechanical, electrical, plumbing, and HVAC systems.
• Oversee safety, security, and cleanliness of the property.
• Coordinate with contractors and manage service providers.

Skills

Maintenance leadership

Scheduling

Safety compliance

Communication

Project management

Documentation

Customer service

Education

High school diploma or equivalency

Technical background / trade training

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Description

Job Overview:

The Facilities Manager oversees the maintenance and housekeeping departments for the community association. Closely monitors, identifies and communicates problems in every phase of general maintenance of the building(s), including areas of carpentry, electrical work, HVAC, plumbing, mechanic, painting, flooring, patching, general hardware, other minor building repairs and cleanliness. Makes recommendations, performs repairs, replacement maintenance and implements preventive maintenance as established by Company procedures and guidelines.

Your Responsibilities

• Regular attendance and punctuality


• Maintains a safe and secure environment throughout the building(s).


• Leads, trains and directs maintenance staff through work orders, as needed


• Plans, monitors, and appraises job results; coaches, counsels and disciplines employees.


• Assesses repair needs and estimated time needed for repair (including evaluating problems to determine whether or not professional assistance or further instruction is needed in order to complete task/repair).


• Maintains all mechanical systems, to include heat, cooling, and ventilation.


• Performs seasonal operations, such as servicing of HVAC systems, boilers, etc as indicated on the preventive maintenance program


• Maintains all electrical systems, to include lighting, office equipment, and general Association requirements


• Maintains all plumbing systems. Learns the location of all riser shut off valves and formulates a written log of the location of each. Responsible for all shut downs


• Policing of building and property for debris, changing of light fixtures and bulbs, vacuuming of hallways, cleaning of compactor rooms, completion of daily work orders for work performed on common areas and in individual apartments, if required, and general care and upkeep of building.


• Maintains all fire protection and security systems, to include required maintenance, inspections,and documentation.


• Inspects all emergency equipment to ensure compliance


• Maintains all pavements, to include sidewalks, curbs, driveways, and parking areas, including snow and ice control.


• Monitors the functions of service contractors and building repair and maintenance contractors.


• Inventories and acquisitions maintenance supplies.


• Maintains disaster preparedness by identifying potential problems, developing response plans, managing crises.


• Completes reports/work orders of repairs (work needed).


• On call availability for emergencies and projects as assigned by property manager.


• Schedules and assigns work responsibilities to employees to meet shift requirements.


• Requests materials, tools, and supplies needed for a job.


• Administrates preventive/reactive maintenance schedule.


• Records and evaluates preventive maintenance activities and programs.


• Oversees or participates in construction, installation, and preventative maintenance of equipment.


• Observes/evaluates corrective maintenance or repair on equipment.


• Ability to properly utilize new equipment and follow safety procedures prior to using this equipment.


• Record and report all unusual and irregular conditions to the Community Manager.


• Maintain cordial, professional manner in dealing with residents, contractors, Management, etc.


• All other duties as directed by the Board of Directors/Trustees or Management.

Skills & Qualifications

• High school diploma or equivalency preferred. Technical background from university or vocational sources a plus.


• HVAC or other training or certification may be required


• Minimum 3 - 5years experience in building trades, repair and replacement maintenance or handy work


• Excellent organizational skills and project management


• Exceptional communication and interpersonal skills.


• Advanced written communication skills.


• Advanced Microsoft Office skills.


• Knowledge of basic accounting/budgeting procedures.


• Ability to work under pressure, to adjust to constant changes, to handle multiple tasks, and to coordinate the work of others.


• Ability to keep complex records, to assemble and organize data of complex nature, and to prepare and submit reports in acceptable formats and in a timely manner


• Ability to conceptualize, plan and organize multiple programs and assignments effectively.


• Ability to work on complex and confidential tasks utilizing judgment, tact, and resourcefulness.


• Skill in developing and maintaining good working relationships.


• Knowledge of electrical, plumbing, mechanical, and carpentry trades. Must be able to operate tools and equipment related to facility maintenance.


• Knowledgeable in the use of Microsoft Outlook, Word, Excel and PowerPoint


• Strong customer service, communication and interpersonal skills required.


• Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 50 to 100 lbs. This movement can occur throughout the day.


• Must also be able to climb several flights of stairs if necessary.


• Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary.


• Must be able to sit and stand for extended periods of time.


• Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business.


• Must have finger dexterity for typing/using a keyboard.


• Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas.


• Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates.


• Capable of working extended hours, to include evenings, weekends and holidays as necessary.


• This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.


• Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.


• Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns.


• Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties

Physical Requirements

• Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 100 lbs or more following appropriate safety procedures. This movement can occur throughout the day. You must also be able to climb several flights of stairs if necessary.


• Must be able to sit and stand for extended periods of time.


• Must be able to communicate both on the phone and in person with our clients to resolve issues and manage the business.


• Must have finger dexterity for typing/using a keyboard.


• Must be mobile enough to move around both the office, to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas.


• Talking and hearing occur continuously in communicating with guests, supervisors, and other associates.


• Capable of working extended hours, including evenings, weekends and holidays as necessary.


• This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.


• Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.


• Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employees must remain alert to working conditions and aware of safety, health, and environmental concerns.


• Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties

What We Offer

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation

$75,000 - $80,000 / annually

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Automated Employment Decision Tool (AEDT) Usage:

We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed:

The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations:

Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel [e-mail].

Requesting Information About the AEDT - NYC Local Law 144:

Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [e-mail]; we will respond in accordance with Local Law 144, within 30 days.