Administrative Assistant

FirstService Residential; Orlando (FL); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Full comprehensive benefits

401k with company match

Time off benefits

Paid holidays

Job summary

FirstService Residential in Orlando, FL is seeking an Administrative Assistant to provide broad administrative support for property management operations within the association.

The role includes handling reports, staff coordination, invoice processing, board notices, and resident data management, with emphasis on accuracy and customer service. Full-time hours, competitive benefits, and opportunities to contribute to maintenance and operations.

Qualifications

• Associate degree in business or equivalent work experience.
• 3–5+ years of related administrative experience.
• Proficiency with Microsoft Windows and office software.
• Strong interpersonal and communication skills.

Responsibilities

• Coordinates collection and preparation of operating reports, such as time-and-attendance records, terminations, and new hires.
• Answers calls professionally and manages messages.
• Prepares management and committee reports and meeting notices for review and approval.
• Maintains resident information in the database and reports to PM/Board.
• Handles accounts payable invoices with work orders and receiving tickets.
• Sets up meetings for Board approval and updates memos and policies.

Skills

Administrative support

Customer service

Communication skills

MS Windows

Education

Associates degree in business

Tools

MS Office

Job description

Description

Job Overview: As an Administrative Assistant, you’ll be responsible for providing a wide variety of administrative and staff support services. Performs office work directly related to property management and the general business operations of the association; May assist with employee payroll, budget preparation, control of records and reports regarding operations, personnel changes, etc., and emergency service duties.

Your Responsibilities

• Coordinates collection and preparation of operating reports, such as time-and-attendance records, terminations, and new hires.


• Ensures that the telephone is answered properly, and messages are handled courteously, accurately and in a timely manner.


• Initiates preparation of Management Reports, committee reports, meeting notices as applicable and submit for Manager’s review and approval.


• Maintains, updates, and coordinates resident information in computer database at a minimum monthly. Generates and provides this information to the Property Manager, Board of Directors, and valet desk.


• Keeps track of insurance certificate requests. Maintains insurance records books for both vendors and unit owners.


• Maintains supply closet. Requests all office supplies and equipment, following established purchasing procedures.


• Opens and distributes mail, prepares accounts payable invoices with work orders and receiving tickets. Stamps and code invoices for P.M. to code and approve.


• Sets up meetings for Board Approval process.


• Keeps packages updated with new memos and policies as required.


• Prepares any resident information packages that require Board approval, (i., e., Architectural Modification).


• Coordinates receipt of closing statement or warranty deed to put in the file and send to corporate A/R to change name and address for maintenance coupons.


• Maintains inventory of common areas keys, transmitters and key fobs for residents and re-order as needed following established procedures. Maintains log for sales and cash purchases as needed.


• Follows safety procedures and maintains a safe work environment.


• Other duties as required.

Skills & Qualifications

• Associates degree with concentration in business preferred, or equivalent combination of education and experience.


• Three (3) to Five (5) plus years of related work experience.


• Computer literacy: Intermediate proficiency in Microsoft Windows software.


• Must possess strong administrative background.


• Strong working knowledge of customer service principles and practices.


• Excellent interpersonal, office management and communications skills.


• Self-starter with excellent communication, interpersonal and customer service and telephone skills.

Physical Requirements

• Physical demands include ability to lift up to 50 lbs.


• Standing, sitting, walking and occasional climbing.


• Required to work at a personal computer for extended periods of time.


• Talking on the phone for extended periods of time.


• Ability to detect auditory and/or visual emergency alarms.


• Ability to work extended/flexible hours, weekend, and attend Board meetings as required.


• Driving when necessary.

What We Offer

As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation: $23.00 per hour paid bi-weekly

Schedule: Monday-Friday (9:00AM-5:00PM)

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Automated Employment Decision Tool (AEDT) Usage:

We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed:

The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations:

Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel [e-mail].

Requesting Information About the AEDT - NYC Local Law 144:

Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [e-mail]; we will respond in accordance with Local Law 144, within 30 days.