Facilities Manager

JLL; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

JLL in Charlotte, NC is seeking a Facilities Manager who will serve as the single point of contact for facility management and support the General Manager in delivering high-quality services to the client.

You will coordinate tenant requirements, lead building technicians and vendors, manage budgets, and drive cost-saving programs and processes that boost productivity while ensuring compliance with client and JLL policies.

Qualifications

• Bachelor's degree or equivalent work experience in Facilities Management with management/technical emphasis.
• 5+ years industry experience in corporate, third-party, or consulting roles.
• Strong leadership and management skills overseeing technical and administrative staff.
• Excellent interpersonal, communication, and presentation abilities.
• Proficiency in MS Excel, PowerPoint, Outlook; CMMS proficiency; Corrigo bonus.
• Experience with budget development and management.

Responsibilities

• Support the General Manager in implementing goals and projects.
• Develop and implement programs to reduce costs and boost productivity.
• Manage work assignments for building technicians, vendors, and contractors.
• Lead facilities staff to meet service levels within budget.
• Oversee capital and expense budgets and coordinate with client reps.
• Prepare monthly/quarterly/annual reports per client policies.
• Recommend capital improvements and prepare operating budget forecasts.

Skills

Leadership

Communication

MS Office

CMMS systems

Education

Bachelor's degree in Facilities Management

Tools

Corrigo CMMS

Excel

PowerPoint

Outlook

Job description

What This Job Involves

The Facilities Manager serves as the single point of contact responsible for facilities management, assisting the General Manager and with the delivery of quality facility management services. This role coordinates and manages tenant requirements and service delivery to ensure satisfaction while supporting the implementation of short and long-term goals and projects for the client through innovative programs and processes that reduce operating costs and increase productivity.

What This Job Involves

The Facilities Manager serves as the single point of contact responsible for facilities management, assisting the General Manager and with the delivery of quality facility management services. This role coordinates and manages tenant requirements and service delivery to ensure satisfaction while supporting the implementation of short and long-term goals and projects for the client through innovative programs and processes that reduce operating costs and increase productivity.

Your day-to-day tasks will include

• Support the General Manager in implementing short and long-term goals and projects for the client
• Develop and implement innovative programs, processes and procedures that reduce operating costs and increase productivity
• Manage work assignments for building technicians, vendors, and contractors while ensuring compliance with client and JLL policies
• Lead facilities staff to deliver expected service levels to the client within the prescribed budget
• Oversee development and management of capital and expense budgets by interfacing closely with client representatives
• Complete monthly/quarterly/annual reporting requirements accurately and on time following client's record keeping policies
• Recommend capital improvements and prepare operating budget reports, monthly forecasts, and variance reports

Required Qualifications

• Bachelor's degree or equivalent work experience in Facilities Management with management/technical emphasis
• 5+ years industry experience required either in a corporate environment, third party service provider, or as consultant
• Strong leadership and management skills with ability to manage both technical and administrative staff
• Strong interpersonal skills and communication/presentation abilities
• Proficient in MS programs such as Excel, PowerPoint, Outlook, Computer proficiency in CMMS systems. Corrigo a bonus.
• Demonstrated experience in budget development and management

Preferred Qualifications

• MBA preferred
• Experience with capital improvement planning and implementation
• Knowledge of facilities management best practices and innovation programs
• Experience with contractor management and service delivery oversight
• Familiarity with KPI development and performance measurement systems
• Understanding of facilities compliance and safety requirements
• Experience with client relationship management and satisfaction initiatives