Facilities Maintenance Technician – On-Call & Benefits

COCM; Baltimore (MD); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision coverage

401K

Job summary

Capstone On-Campus Management (COCM) is seeking a Maintenance Technician at Morgan State University’s Thurgood Marshall Hall, Legacy Hall and Harper Tubman House. The role is full-time (40 hours) with potential overtime and an on-call rotation.

On-site work, after-hours response within 30 minutes, and coordination with contractors are required. Responsibilities include handling work orders, preventive maintenance, and ensuring safety and quality.

Qualifications

• High school diploma or general education degree (GED).
• 2-5 years of general maintenance experience.
• 1-2 years of PTAC and AC maintenance experience.
• Must have reliable transportation.
• Must be able to participate in an after-hours on-call duty rotation and respond to Morgan State University campus within 30 minutes.
• Must be proficient with the use of hand and power tools.
• Must have basic knowledge of HVAC.
• Demonstrate proficiency in verbal communication.
• Possess strong customer service skills.
• Excellent attention to detail and organizational skills.
• Ability to manage multiple priorities.
• Ability to handle situations on their own.
• Ability to move and lift to 50lbs and navigate up and down stairs.

Responsibilities

• Responds to maintenance requests and service calls within a reasonable timeframe.
• Identifies facility deficiencies and recommends appropriate corrective actions.
• Participates in the after-hours on-call response rotation.
• Works mandatory overtime as needed to support operational needs.
• Maintains availability during peak move-out and move-in periods, including blackout periods in May and August when time-off requests may be restricted.
• Provides on-site escort support for contractors and vendors as required.
• Assists with room set‑ups, furniture movement, and related facilities support tasks.
• Performs inspections and completes necessary repairs when residential units are vacated.
• Conducts daily general inspections of assigned building(s) and reports findings to the Assistant Director of Facilities.
• Completes preventive maintenance assignments in a timely manner.
• Submits requests for materials, supplies, and equipment needed to complete repairs.
• Communicates daily with the manager regarding work progress, priorities, and emerging issues.
• Demonstrates job knowledge, technical skill , and quality workmanship at all times .
• Performs other duties as assigned by the direct manager on site.

Skills

General maintenance

HVAC basics

On-call readiness

Customer service

Attention to detail

Multitasking

Verbal communication

Physical strength

Problem solving

Teamwork

Education

High school diploma or GED

Tools

Hand tools

Power tools

Job description

Capstone On-Campus Management (COCM) is seeking a Maintenance Technician at Morgan State University’s Thurgood Marshall Hall, Legacy Hall and Harper Tubman House. The role is full-time (40 hours) with potential overtime and an on-call rotation.

On-site work, after-hours response within 30 minutes, and coordination with contractors are required. Responsibilities include handling work orders, preventive maintenance, and ensuring safety and quality.