Facilities Maintenance Supervisor

Apple Inc.; Santa Clara (CA); On-site; USD 77,000 - 116,000; Full time

Benefits offered by this job

Medical and dental coverage

Retirement benefits

Discounted products and services

Tuition reimbursement

Discretionary bonuses or commission

Relocation assistance

Job summary

Apple Inc. in Santa Clara, CA is seeking a Facilities Maintenance Supervisor to lead maintenance operations, oversee technicians and vendors, and manage budgets across a regional portfolio.

You will drive reliable building performance, preventive and corrective work, and continuous improvement with data-driven approaches. Role emphasizes customer experience, safety, and the adoption of AI tools to modernize workflows and predictive maintenance.

Qualifications

• 4+ years in facilities management, building operations, or related field.
• High school diploma or equivalent with technical training.
• Experience leading maintenance teams and/or contractors.
• Strong understanding of commercial building systems and facility infrastructure.
• Experience managing preventive and corrective maintenance programs.
• Experience with work-order or CMMS systems.
• Experience managing vendors, service contracts, and budgets.
• Curiosity with emerging technologies, including AI tools and data-driven workflows.

Responsibilities

• Lead daily maintenance operations to ensure building systems run reliably.
• Oversee preventive and corrective maintenance, prioritizing tasks by urgency.
• Manage the full lifecycle of maintenance work orders from assignment to closeout.
• Automate routine reporting and ticket triage to focus on high-value tasks.
• Run PM programs and ensure on-time completion for all infrastructure.
• Manage third-party vendors, proposals, and contracts with clear actions.
• Budget management, PO processing, and expenses forecasting.
• Lead capital projects and transition completed work into maintenance with proper documentation.

Skills

Facilities management

Leadership

CMMS

Vendor management

Budget management

AI / data-driven workflows

Building systems knowledge

Education

High school diploma with technical training

Tools

CMMS

Spreadsheets

Box

Job description

Santa Clara, California, United States Corporate Functions

In Places, we don't sit back and let things happen, we make things happen, and we do this in service to all Apple employees and customers. Our team is a diverse and nimble group that manages Apple's workplaces and workplace services. We develop and manage Apple's global real estate portfolio, lead all related capital construction projects, provide outstanding facilities and site services, develop and lead sustainability initiatives to reduce the environmental impact of all Apple Facilities, including commute and renewable energy programs, and do everything we can to ensure the health and safety of all Apple personnel, facilities, and customers in our facilities around the world.The Maintenance team is essential to ensuring our facilities operate smoothly and meet the high standards expected at Apple. We are dedicated to delivering world-class maintenance services with a relentless attention to detail and an unwavering commitment to the customer experience, because every space we maintain is a direct reflection of the Apple brand. As Apple continues to evolve the way work gets done, our Facilities team is at the forefront, integrating emerging technologies, data-driven decision making, and AI-enabled tools to anticipate needs, eliminate inefficiencies, and continuously raise the bar for operational performance and service quality.We are seeking a hands‑on, skilled, motivated, and forward‑thinking leader to join our team as the Facilities Maintenance Supervisor. This individual will be someone who not only excels at executing day‑to‑day maintenance operations and leading technicians and vendors in the field, but who holds customer experience as a core value, brings a relentless eye for detail, and has the drive to apply creative, technology‑forward solutions to complex Facilities challenges across Apple's SCV region.

Description

The Facilities Maintenance Supervisor leads maintenance operations, technicians, vendors, and maintenance budgets across an assigned facility portfolio, ensuring reliable building performance, timely preventive and corrective maintenance, strong vendor accountability, and effective use of maintenance resources.Responsibilities Include:Contributes to an inclusive environment through respecting each other's differences and having the curiosity to learn.Foster and maintain excellent relationships with various stakeholders.Deliver an exceptional customer experience across all facilities touchpoints, treating every employee, guest, and partner interaction as an opportunity to reflect the highest standards of Apple quality and service.Maintain a relentless attention to detail in all areas of responsibility, from the physical condition and presentation of facilities to the quality of work order execution, vendor performance, and team communications, continuously identifying and closing gaps before they impact the customer experience.Maintenance OperationsLead daily maintenance operations to ensure building systems run reliably.Oversee preventive and corrective maintenance, prioritizing tasks by urgency and operational impact.Identify recurring issues and implement lasting solutions to improve overall reliability.Work Order & Service ManagementManage the full lifecycle of maintenance work orders from assignment to closeout.Ensure timely updates, clear documentation, and prompt resolution from both technicians and vendors.Automate routine reporting and ticket triage to help the team focus on higher-value operational tasks.Preventive MaintenanceRun preventive maintenance (PM) programs for all building infrastructure and systems.Ensure scheduled PMs are completed on time and to standard.Review inspection findings and coordinate with vendors to fix any identified issues.Vendor & Contractor ManagementManage third-party vendors, setting clear expectations for quality, responsiveness, and scheduling.Review proposals and estimates to ensure accuracy, necessity, and value.Negotiate costs and address any vendor performance issues with clear corrective action plans.Budget ManagementManage operating budgets, purchase orders, and overall vendor spend.Monitor expenses, validate invoices, and identify cost-saving opportunities.Forecast future maintenance needs and flag budget risks before they impact operations.Partner with procurement and finance to ensure accurate budget allocation.Capital ProjectsSupport the planning and execution of facilities capital projects.Review project scopes and schedules to ensure maintenance requirements are met.Transition completed projects into the maintenance program with all necessary documentation and warranties.Safety, Compliance & Risk ManagementPromote a strong safety culture, ensuring all work complies with company and regulatory standards.Ensure all personnel and contractors follow site-specific safety and security protocols.Identify and escalation facility risks, creating mitigation plans for critical issues.Technician ManagementDirect daily schedules, priorities, and workload for maintenance technicians.Set clear expectations for productivity, safety, and quality of work.Coach the team, identify training opportunities, and manage on-call coverage.Champion the use of AI and emerging technologies to modernize workflows and boost predictive maintenance capabilities.Champion the adoption of AI tools and emerging technologies among the technician team to modernize maintenance workflows and improve predictive maintenance capabilities.

Minimum Qualifications

• 4+ years of experience in facilities management, building operations, maintenance, engineering, construction, or a related field.
• High school diploma or equivalent with technical training or schooling.
• Demonstrated experience leading maintenance teams and/or contractors.
• Strong understanding of commercial building systems and facility infrastructure.
• Experience managing preventive and corrective maintenance programs.
• Experience with work-order or computerized maintenance management systems (CMMS).
• Experience managing vendors, service contracts, proposals, and scopes of work.
• Experience managing budgets, purchase orders, and operational expenditures.
• Demonstrated curiosity and comfort with emerging technologies, including AI tools, digital platforms, and data-driven workflows.

Preferred Qualifications

• Experience with maintenance budget forecasting, purchase orders, and vendor financial management.
• Strong contractor and technician performance-management experience.
• Experience developing maintenance standards, SOPs, and operational processes.
• Proficient in Apple tools and systems including Spreadsheets, Box, and CMMS.
• Excellent written and verbal communication across all organizational levels.
• Process improvement mindset with a proactive, solutions-oriented approach.
• Hands-on experience leveraging AI tools, digital dashboards, or automation to improve maintenance efficiency, reporting, or decision making.
• Strong problem-solving, organizational, and analytical skills.
• Demonstrated commitment to customer service excellence, with a proven ability to hold teams accountable to the highest standards of responsiveness, quality, and care.

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $55.75 and $83.60/hr, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Apple accepts applications to this posting on an ongoing basis.