Facilities Maintenance Supervisor

BNA HOTELS LLC; Nashville (TN); On-site; USD 52,000 - 76,000; Full time

Job summary

BNA HOTELS LLC in Nashville, TN is seeking a Maintenance Supervisor responsible for coordinating maintenance operations across the property. You will oversee basic repairs, painting, plumbing, electrical work, pool operations, and grounds upkeep to ensure top-quality guest experiences.

You will foster a positive work environment, supervise staff, and ensure compliance with brand standards, safety, and budgeting processes.

Responsibilities

• Problem Solving—Identifies and resolves problems in a timely manner. Develops alternative solutions, uses reason at all times.
• Project Management—Prepares and supports those affected by change, monitors transition, and evaluates results. Maintains maintenance on equipment per standards and tracks work orders.
• Customer Service—Maximizes guest service scores and resolves guest complaints promptly and appropriately.
• Communication—Speaks clearly and persuasively; communicates changes in room status to the front desk.
• Team Work—Coordinates with departments to fulfill guest requests and upholds respectful environment.
• Quality Management—Maintains quality scoring, inspects rooms and public areas, and improves maintenance programs.
• Adaptability—Handles frequent changes and unexpected events; adjusts approach as needed.
• Initiative—Takes independent action, delegates work, and seeks continuous improvement.
• People Management—Oversees staff orientation, performance reviews, and employee documentation.
• Safety and Security—Maintains chemical levels, educates on safety procedures, and controls keys.
• Business Acumen—Contributes to budgets, cost controls, and bid processes; seeks cost reductions without harming guest experience.

Job description

BNA HOTELS LLC in Nashville, TN is seeking a Maintenance Supervisor responsible for coordinating maintenance operations across the property. You will oversee basic repairs, painting, plumbing, electrical work, pool operations, and grounds upkeep to ensure top-quality guest experiences.

You will foster a positive work environment, supervise staff, and ensure compliance with brand standards, safety, and budgeting processes.