Job Overview
The Facilities Maintenance Assistant's primary purpose is to provide excellent customer service, perform minor maintenance, and conduct custodial and maintenance functions to enhance and maintain company furniture, fixtures, and equipment assets.
Compensation: $22-24 per hour
Your Responsibilities
- Reports to the Facility Manager.
- Provide excellent customer service to all associates, team members, and clients.
- Perform administrative duties including creation of memos, letters, meeting arrangements using Outlook, and other administrative duties as assigned.
- Perform general labor to execute associate moves including the movement of boxes, light furniture, and office equipment.
- Move, maintain, repair, and/or install furniture, fixtures, and equipment or other tasks as assigned.
- Clean furniture, fixtures, and equipment using various cleaning products during an associate move, meeting room set‑up/breakdown, or equipment delivery.
- Order, receive, process, deliver, and/or install office equipment, supplies, maintenance items, fixtures, furniture, data box storage, moving supplies, etc. under supervisor’s direction.
- Set up, move, and break down tables/chairs to support various meeting room needs.
- Ensure all safety precautions are followed while performing work.
- Under the direction of the Facility Manager, implement construction and maintenance projects.
- Handle light maintenance such as light painting, changing a lock, changing a light bulb, etc.
- Maintain inventory of furniture, fixtures, equipment, and supplies.
- Keep all storage areas inventoried and organized.
- Operate hand and powered tools such as saws, drills, floor buffers, vacuums, carpet cleaners, power washers, and other tools used in building and ground maintenance.
- Maintain clubhouse area, including power washing walkways, removing cobwebs, cleaning outdoor furniture, removing trash and debris, and disposing of garbage at the appropriate disposal site.
- Ensure that supplies/tools are attended at all times.
- Assist with the development, implementation, and oversight of all maintenance and construction projects, including identification, board approval, specification development, bidding, and payment authorizations.
- Attend all company mandatory functions.
- Comply with company policies and procedures.
- Follow quality system procedures.
- Other projects and opportunities as may be deemed needed and appropriate for this position.
Additional Duties & Responsibilities
- Practice and adhere to FirstService Residential Global Service Standards.
- Conduct business at all times with the highest standards of personal, professional, and ethical conduct.
- Perform or assist with any operations to maintain workflow and meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
- May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified levels of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
- Ensure all safety precautions are followed while performing the work.
- Follow all policies and Standard Operating Procedures as instructed by Management.
- Perform any range of special projects, tasks, and other related duties as assigned.
Skills & Qualifications
- Proficient in English.
- Able to work with tools and perform minor repairs.
- Timely, efficient, and flexible to support business objectives.
- Consistently review priorities and adapt to changing conditions.
- Follow verbal and written directions, keep accurate records, and fill out logs and journals.
- Knowledge of basic principles of plumbing, wood finishing, painting, electricity, and carpentry.
- Knowledge of methods, materials, and equipment used in custodial work.
- Strong ethical practices.
- Communicate clearly and concisely in written and verbal communications.
- Excellent interpersonal and communication skills.
- General math skills.
- Organizational and time‑management skills; able to multi‑task and monitor progress.
- Ability to work well under pressure in a fast‑paced environment and meet deadlines.
- Attention to detail.
- Excellent attendance and punctuality.
- Intermediate knowledge of Microsoft Office applications: Word, Excel, PowerPoint, Outlook, Publisher.
- Work independently and as part of a team.
Education & Experience
- High School diploma or GED.
- 2+ years of prior experience in facilities maintenance.
- Previous experience working/volunteering in a team‑oriented office environment.
Physical Requirements & Working Environment
- Must be able to lift 50 lbs.
- Work in a variety of environmental conditions, including exposure to outdoor temperatures, weather variations, traffic, equipment noise, vibrations, and chemical fumes (cleaning solvents and grease).
- Ability to lift, push, and move equipment and furniture.
- Must be able to climb and use a standard ladder.
- Must be able to push/pull, twist/turn, stoop, and have finger dexterity to manage repairs and tools.
- Must be able to use basic maintenance tools such as a screwdriver, electric drill, hammer, wrench, and vise grips.
- Must be able to sit and stand for extended periods; work may require standing or walking on hard surfaces for frequent and prolonged periods.
- Hours over and above normal office hours may occur, including evenings, holidays, and weekends. Schedule is subject to change based on business needs.
Tools & Equipment Used
- Valid California driver’s license.
- Own reliable transportation.
- State‑mandated vehicle insurance.
- Office equipment: computers, printers, etc.
What We Offer
- Medical, dental, and vision plans (full time and those working 30+ hours).
- Part‑time (20+ hours) qualify for dental and vision.
- 401(k) match.
- Time off including vacation, sick, and company‑paid holidays.
- Pet insurance available.
- Tuition reimbursement.
- Legal services.
- Free emotional wellbeing and daily life assistance support for all associates.
- Domestic partner coverage.
- Health savings account.
- Flexible spending account.
About Us
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top‑tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Equal Opportunity Employer
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.