Facilities Maintenance Analyst

Harvard Medical School; Boston (MA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Generous paid time off

Health insurance from day one

Retirement plans with contributions

Job summary

Harvard Medical School is seeking a Facilities Management Analyst in Boston. This role supports operations through data analysis, compliance, and maintenance systems administration.

The ideal candidate has a Bachelor's degree and at least 5 years of relevant experience, ideally with CMMS. The position offers comprehensive benefits including health insurance from day one and opportunities for professional development.

Qualifications

• Minimum of 5 years business analyst or related experience.
• Experience with CMMS, preferably Maximo.

Responsibilities

• Develop and analyze facilities performance reports.
• Ensure accurate maintenance of regulatory documentation.
• Support procurement activities for facility-related goods and services.

Skills

Business analysis skills

Attention to detail

Critical-thinking

Problem-solving

Excel proficiency

Education

Bachelor's degree or equivalent work experience

Tools

Computerized Maintenance Management Systems (CMMS)

Maximo

Excel

Job description

Job Description

This role is responsible for supporting Facilities Management operations through data analysis, regulatory compliance, maintenance systems administration, and planning activities.

Essential Duties and Responsibilities

Reporting and Systems Management

• Develop and analyze facilities performance reports
• Maintain CMMS data integrity, including work order quality assurance, standards, and configuration updates
• Administer SharePoint document management systems
• Support internal financial processes
• Administer key control tracking

Compliance and Documentation

• Ensure accurate maintenance of regulatory documentation
• Perform document reconciliation activities
• Manage hazardous material manifests and associated records

Maintenance and Operational Support

• Administer failure modes and codes within maintenance systems
• Support predictive maintenance initiatives and associated processes
• Monitor and validate vendor maintenance documentation
• Oversee departmental inventory systems
• Maintain document control and filing systems
• Develop and update internal SOPs and documentation
• Ensure adherence to risk management and insurance documentation requirements

Planning and Procurement Support

• Participate in asset renewal and capital planning efforts
• Support procurement activities for facility-related goods and services

Emergency Response

• As a member of the Emergency Response Organization (ERO), be reachable 24 hours/7 days per week to assist in person and/or remotely with campus and facilities related emergencies activities as necessary.
• Perform additional responsibilities as assigned in support of departmental objectives

Working Conditions

• Work is performed indoors and out-of-doors, occasionally in environments that are dusty, noisy, or which could have work hazards.

Physical Requirements

• The position requires prolonged standing and frequent bending, stooping, and reaching daily.
• The position requires a full range of physical motion to operate manual and electrically powered tools and electrical test equipment, to move throughout campus, including climbing stairs in all University buildings, and to work at heights.

Qualifications

Basic Qualifications

• Bachelor's degree or equivalent work experience required.
• Minimum of 5 years business analyst or related experience.

Additional Qualifications and Skills

• Experience with computerized maintenance management systems (CMMS), preferably Maximo, highly desirable.
• Comfortable with designing and building complex spreadsheets, pivot tables, and graphics in Excel and related software, as well as conducting in-depth analysis on multiple sources of data.
• Attention to detail to actively monitor trend data and contractor performance indicators.
• Document requirements to address operational/process issues; recommend improvements to accomplish business objectives.
• Evidence of business analysis skills such as requirements gathering, impact assessment, user acceptance testing and gap analysis.
• Strong critical‑thinking and problem‑solving skills.

Additional Information

• Standard hours/schedule: 35 hours per week, Monday through Friday, 7:00 a.m. to 3:00 p.m. Weekend and holiday work may be required as well as attendance during school closures due to inclement weather and/or other emergencies.
• Visa sponsorship: Harvard University is unable to provide visa sponsorship for this position.
• Pre‑employment screening: Identity, education, criminal.

Work Format Details

This position may be effectively performed at a non‑Harvard location. The location will be determined by the department and must comply with the University’s Policy on Employment Outside of Massachusetts.

Salary Grade and Ranges

This position is salary grade level 057. Please visit Harvard’s Salary Ranges to view the corresponding salary range and related information.

Benefits

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Well‑being and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts and campus perks

EEO/Non‑Discrimination Commitment Statement

Harvard University is committed to equal opportunity and non‑discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.

Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non‑discrimination policy. Harvard’s equal employment opportunity policy and non‑discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.