Facilities Leader

Zurich Cover-More; Stevens Point (WI); Hybrid; USD 95,000 - 135,000; Full time

Job summary

Zurich Cover-More is seeking a seasoned Facilities Manager to oversee operations, projects, and vendor partnerships across Stevens Point, Houston, and Omaha. You’ll ensure safe, efficient, and well‑maintained work environments while supporting real estate initiatives.

The role requires 8+ years in facilities management (or 6+ with a bachelor’s), travel 4–6 times yearly, strong communication, and proficiency in Microsoft Office.

Qualifications

• 8+ years of facilities management experience, or 6+ years with a bachelor’s degree.
• Experience in facilities operations, project management, space planning.
• Ability to travel 4-6 times per year to support facility operations.
• Strong verbal and written communications skills.
• Strong organizational and interpersonal skills.
• Proficiency with Microsoft Office.

Responsibilities

• Oversee facilities operations, projects, and vendor partnerships across Stevens Point, Houston, and Omaha offices.
• Maintain relationships with service providers and landlords.
• Monitor vendor performance and ensure cost, quality, and timeline targets.
• Ensure offices comply with safety regulations and evacuation procedures.
• Manage vendor contracts and negotiate maintenance agreements.
• Develop business plans and manage project budgets, presenting updates to leadership.
• Support the budget and financial performance of facilities operations.
• Coordinate day-to-day building maintenance and safety activities.

Skills

Facilities Management

Project management

Space planning

Travel readiness

Communication skills

Organizational skills

Interpersonal skills

Education

Bachelor's degree

High school diploma or equivalent

Tools

Microsoft Office

Job description

Where will your career take you next? Let’s find out together.

At Zurich Cover-More, we’re proud to be one of the world’s leading travel insurance and assistance providers. Each year, we protect more than 20 million travelers worldwide, making sure we’re there every step of their journey with proactive care, personalised cover and specialist support. Zurich Cover-More partners with many of the world’s best-known brands – think major airlines, travel giants, top banks, credit card providers, and large retailers – to deliver more care, more cover, for all.

Launched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world’s leading multi-line insurers. Our family of customer-facing brands includes trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we’re redefining what it means to travel safely and with confidence. Whether it’s a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter.

About Travel Guard

This role is part of our Travel Guard team. Travel Guard is a leading travel insurance brand, serving millions of leisure and business travelers worldwide. Established in 1982 we offer a comprehensive portfolio of travel insurance solutions and global assistance services. Travel Guard operates service centres across Asia, Europe, and the Americas, ensuring 24/7 support to help travelers navigate unexpected circumstances that may disrupt their plans. Travel Guard became part of Zurich Cover-More in December 2024.

What you’ll be doing

In this role you will oversee facilities operations, projects, and vendor partnerships across our Stevens Point, Houston, and Omaha offices. You’ll play a key role in ensuring safe, efficient, and well-maintained work environments while supporting strategic real estate and workplace initiatives with integrity.

• Maintain relationships with service providers and landlords.
• Oversee facilities management operations, project delivery, and supplier management across multiple office locations.
• Monitor vendor performance and ensure deliverables meet cost, quality, and timeline expectations.
• Ensure offices comply with safety regulations and organizational best practices, including emergency and evacuation procedures, housekeeping inspections, and compliance requirements.
• Manage vendor contracts and negotiate maintenance agreements.
• Develop business plans and manage project budgets, presenting recommendations and updates to senior and executive leadership.
• Support the budget and financial performance of facilities operations, ensuring cost efficiency and effective use of resources.
• Coordinate day-to-day building maintenance and safety activities, partnering with engineers and service providers to address facility needs.
• Partner closely with the Zurich North America Facilities team to support workplace and real estate initiatives.

What skills and experience you’ll bring on this journey

• High school diploma or equivalent and 8+ years of Facilities Management experience, or a bachelor’s degree and 6+ years of Facilities Management experience
• Experience in facilities operations, project management, space planning
• Ability to travel 4-6 times per year to support facility operations
• Strong verbal and written communications skills
• Strong organizational and interpersonal skills
• Proficiency with Microsoft Office

Why you’ll love working with us!

We value optimism, caring, togetherness, reliability, results-orientation, and forward-thinking.

We have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. We share a global purpose to look after travelers, at every step of their journey.

Job flexibility

We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures you can maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home.

Career growth

This is an extremely exciting time for us at Zurich Cover-More, as we rapidly expand our business across the globe. We’re committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career.

Take the time you need, for you and your community

We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with volunteer leave and a comprehensive paid parental leave scheme.

Investing in your health and your future.

We offer a competitive high-deductible health plan, EAP programs and access to health and well-being activities along with 401(k) program with employer matching to help you plan for your future.

Diversity and inclusion

We respect who you are and thoroughly embrace diversity. Wherever life has taken you, we welcome you to bring your whole self to work. Just be you – because that’s exactly who we’re looking for.